Philips 29PT6961 - Manual (Page 5)

5
B
EFORE
C
ALLING
S
ERVICE
(DVD))
Below is a list of frequently occurred symptoms for the DVD. Before you call for service, make
these simple checks. Some of these symptoms can easily be rectified if you know what to do.
Symptom What you should do
No power • Check if both plugs of the power cord are properly
connected.
• Check if there is power at the AC outlet by plugging in
another appliance.
No picture • Check if the TV is switched on.
• Check the video connection.
Completely distorted • If the picture is distorted completely or if the picture rolls
picture or no colour vertically, make sure the NTSC/PAL setting at the DVD
with player menu player matches the video signal of your television.
If your TV video signal is NTSC, select NTSC setting at
the DVD player. If your video signal is PAL, select the PAL
setting (Refer to section on “Selecting the Colour/Sound
System).
Distorted or Black/White • The disc format does not match your TV’s video signal
picture with DVD or Video (PAL/NTSC).
CD
Distorted sound from HiFi • Check to make sure that no audio connections are made to
ampliflier the amplifilier phono input.
No audio at digital output • Check the digital connections.
• Check the settings menu to make sure the digital output is
set to ALL or PCM.
• Check if the audio format of the selected audio language
matches your receiver capabilities.
Disc cannot be played • Ensure the disc label is facing up.
• Clean the disc. Wipe the disc from the center out. Note : Do
not use solvents such as benzine, thinner, commercially
available cleaners or anti-static spray intended for analog discs.
• Check if the disc is defective by trying another disc.
• Check to see if the disc is badly scratched or warped.
No return to start-up • Reset by switching the player off, then, on again.
screen when disc is • Check to see if the program requires another disc to be
removed loaded.
Player does not respond • Aim remote control directly at the sensor on the front of
to the remote control the player.
• Remove any obstacles between the player and the remote
control.
• Inspect or replace the batteeries in the remote control.
Buttons do not work • Set the player in standby by using the STANDBY button on
the front of the player. Press STANDBY button again to set
the player back to ON.
Player does not respond • Operations are not permitted by the disc. Refer to the
to all operating commands instructions of the disc.
during playback