Philips CPWUA001 - Manual (Page 27)

Troubleshooting
Please, check the following troubleshooting items and our web site
www.philips.com before contacting our technical support.
ENGLISH 27
Problem Possible cause Solution
ADAPTER INSTALLATION PROBLEMS
Your PC cannot find USB Adapter not Make sure the USB cable is securely connected to
the Wireless USB connected. the USB connectors of both the adapter and of
Adapter or the net- your PC.
work driver does
not install correctly.
USB Adapter damaged. Check for any hardware problems, such as physical
damage to the adapter's connector.
USB Adapter or port Try to connect the adapter to another USB port.
defective. If this also fails, test your computer with another
Wireless USB Adapter that is known to operate
correctly.
BIOS too old. Make sure your computer is using the latest BIOS.
Conflicting network If there are other network adapters in the
adapters. computer, they may be causing conflicts. Remove
all other adapters from the computer and test the
wireless adapter separately.
If it still does not work, try re-installing the wireless USB adapter from the
original Installation CD. Restart your PC.