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Polaroid ION User Manual

Page 46

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46

ION® Digital Camera User Guide

www.ion-camera.com

47

ION® Digital Camera User Guide

www.ion-camera.com

For Macintosh® Users:

MAC

Symptom

Problem

Solution

I receive an error message when I
am installing the ION® Digital Camera
Driver.

All the images I have taken do not
appear on the ION® Digital Camera.

LCD display is flashing.

I cannot run the ION® Digital Camera .

I hear a low “beep” when trying to
take an image.

Shut down all other applications and attempt to re-
install the driver, or download the updated driver from
www.ion-camera.com and install the updated driver.

Upload all images to your Mac as soon as possible.
(please refer to Battery Guidance section in User’s
Manual.)

If you need to change batteries, and retain the images
in your ION® Digital Camera’s memory, ensure you are
connected to a Mac which is turned on via the USB
cable, which will then draw power from the Mac whilst
you insert fresh batteries.

Check all cables connections are secured.

Upload saved images immediately, then replace battery.

Take your images in better light condition.

Check your lens cover is open.

If you have any other camera installed on your computer,
remove the camera and it’s driver completely from your
system to avoid conflict with another camera or
capture device.

ION® Digital Camera Driver does
not load.

You have lost power to your ION® Digital Camera by either:

Insufficient battery power

Battery power is too low to continue
taking images.

Connection failure

Removing the battery without being
connected to your Mac (turned on) via
the USB cable.

Conflict with another camera driver
capture device.

Insufficient light.

Make sure you slide the lens cover to the desired
position.

Lost corner of images.

Black corner appears on the images
taken.

I cannot upload images to the Mac

Please also refer to the help files & User Guides that accompany the enclosed applications.

For further information and support, please visit our website: http://www.ion-camera.com