Phoenix Gold RSd1200.1 - Manual (Page 2)

RSd AMPLIFIERS
MONOBLOCK OWNER’S MANUAL
Phoenix Gold International, Inc. • 9300 North Decatur St. Portland, OR 97203 • 503.286.9300 • www.phoenixgold.com
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FOR SERVICE INFORMATION IN THE U.S.A. PLEASE CALL:
Phoenix Gold Customer Service: (503) 286-9300 or (800) 950-1449 during
normal business hours (8:30 AM – 5:00 PM Pacific Standard Time)
AFTER A RETURN AUTHORIZATION NUMBER HAS BEEN ISSUED, THE
PRODUCT MAY BE SHIPPED TO THE FOLLOWING ADDRESS:
Phoenix Gold Product Service
9269 N. Bradford St. Portland, OR 97203
PHOENIX GOLD INTERNATIONAL, INC
9300 North Decatur St. Portland, OR 97203
(do not send product for repair to this address)
INTERNATIONAL WARRANTIES:
Products purchased outside the United States of America are covered
only by that country’s Authorized Phoenix Gold reseller and not by
Phoenix Gold International, Inc. Consumers needing service or
warranty information for these products must contact that country’s
reseller for information.
LIMITED WARRANTY ELECTRONICS (USA)
Phoenix Gold encourages product owners to first contact their original
Phoenix Gold reseller to determine whether the issue can be resolved
without sending the product back to Phoenix Gold.
If a return is necessary, the reseller will contact Phoenix Gold to obtain
authorization for the return. All returns require a Return Authorization
number from Phoenix Gold before shipping the product to Phoenix Gold’s
service facility. If a product owner is unable to return a product to the
original reseller, the owner can contact Phoenix Gold directly to obtain a
Return Authorization number. Units returned to Phoenix Gold without an RA
number may be subject to refusal or delays.
All warranty returns should be sent to Phoenix Gold’s Product Service
facility freight-prepaid and must be accompanied by proof of purchase (a
copy of the original sales receipt).
Non-defective items received may be returned freight-collect. Customer is
responsible for shipping charges and insurance when sending the product to
Phoenix Gold. Freight damage on returns is not covered under warranty.
Phoenix Gold warrants this product to be free of defects in materials and
workmanship for a period of one (1) year from the original date of purchase.
This warranty is extended to two (2) years from the original date of purchase
if product is installed by an authorized Phoenix Gold reseller. The limited
warranty period for factory refurbished products expires after ninety (90)
days from the original date of purchase. This limited warranty applies only to
purchases from authorized Phoenix Gold resellers in the United States, and
is extended only to the original purchaser of this product. (See paragraph
below for information regarding purchases made in other countries.)
This warranty is not transferable from the original purchaser to any
other party. If service is necessary under this warranty Phoenix Gold will
(at its discretion), repair or replace the defective product with new or
remanufactured product at no charge. Damage caused by the following is
not covered under warranty: accident, misuse, abuse, product modification
or neglect, failure to follow installation instructions, unauthorized repair
attempts, misrepresentations by the seller. This warranty does not cover
incidental or consequential damages and does not cover the cost of
removing or reinstalling the unit(s). Cosmetic damage due to accident or
normal wear and tear is not covered under warranty.
Any applicable implied warranties are limited in duration to the period of the
express warranty as provided herein beginning with the date of the original
purchase at retail, and no warranties, whether express or implied, shall
apply to this product thereafter. Some states do not allow limitations on
implied warranties, therefore these exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
WARRANTY IS VOID IF THE PRODUCT’S SERIAL NUMBER HAS BEEN REMOVED OR DEFACED.
IF YOU NEED SERVICE ON YOUR PHOENIX GOLD PRODUCT:
WARRANTY
Use the following area record basic information
about your purchase.
Model Number
Serial Number (if available)
Date of Purchase
Store/Reseller Purchased from