Philips HEALTHYWHITE HX6711 User Manual

Page 12

Guarantee restrictions
The terms of the international guarantee do not cover the following:

Brush heads

Damage caused by misuse, abuse, neglect, alterations or unauthorised

repair.

Normal wear and tear, including chips, scratches, abrasions,

discolouration or fading.

Frequently asked questions

This chapter lists the questions most frequently asked about the appliance.

If you cannot fi nd the answer to your question, contact the Consumer

Care Center in your country.

Question

Answer

Why doesn’t the Sonicare work? You may need to recharge the Sonicare. Charge the Sonicare for at

least 24 hours.

The socket may not be live. The electricity supply to sockets in mirror

cabinets over washbasins or shaver sockets in bathrooms may be cut

off when the light is switched off

You may need to reattach or replace the brush head.

Why do I feel a tickling

sensation when I use the

Sonicare?

You may experience a slight tickling/tingling sensation when you

use the Sonicare for the fi rst time. As you become accustomed to

brushing with the Sonicare, this sensation diminishes.

The brush head chatters against

my teeth. What can I do about

this?

To avoid this, keep the brush head properly oriented, with the bristles

placed on the gumline at a slight angle.

Why does the Sonicare seem

less powerful?

You may need to charge the Sonicare.

The Easy-start feature may be on. Deactivate the Easy-start feature

(See chapter ‘Features’).

You may need to replace the brush head.

Why does the Sonicare seem to

change power during brushing?

You may be in the Clean and White brushing mode. If this is the

case, the toothbrush starts in the Clean mode for 2 minutes

and then changes to the White mode for 30 seconds. The Clean and

White mode has a different sound and brush movement.

Do I need a special charger if I

travel with the Sonicare?

No, you do not need a special charger. The Sonicare charger can be

used with common worldwide voltages between 100-240V AC, at

either 50 or 60Hz. A simple plug adapter is all that is required.

ENGLISH

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