Service information – Panasonic TZ-DBS01 User Manual
Page 68

67
S
ERVICE
I
NFORMATION
Service Information
Product Service
Do not attempt to remove the cover or repair
the unit yourself. Refer servicing to qualified
personnel only.
Product Information
For product service related to hardware,
product information or assistance with product
operation, consult your dealer or call 1-888-
726-2377 (
Monday-Friday/ 8AM-10PM
) (
Sat &
Sun/ 10AM-10PM
)
EST
. For assistance with
activation, programming and access card, call
1-800-DIRECTV. Please have your Digital
Satellite Receiver Identification Number (ID#)
available when you call. The ID# is displayed
on your TV screen when the Digital Satellite
Receiver is tuned to any unavailable channel.
If you ship the product
For information on where to ship the product,
call 1-888-726-2377. Carefully pack and send
it prepaid, adequately insured and preferably
in the original carton. Attach a postage-
affixed letter, detailing the complaint, to the
outside of the carton. DO NOT send the
product to the Executive or Regional Sales
offices. They are NOT equipped to make
repairs.