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Troub leshooting – Panasonic CF-Y2 User Manual

Page 31

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31

T

roub

leshooting

No display after powering on

The power has not been
turned off, but after a cer-
tain period of time, there is
no display

When the battery pack is
used, the screen is darker
than when the AC adaptor

is connected

The cursor cannot be con-
trolled properly

An afterimage appears (e.g.,
green, red, and blue dots re-
main on the display) or there
are dots not displaying the
correct colors

The screen becomes disor-
dered

When there is no display to an external display,
• Check your cable connection to the external display.
• Confirm your display is powered on.
• Check the settings for your external display.
The display destination may be set to the external display.
Try changing the display destination by pressing

Fn

+

F3

.

If you want to switch the display destination repeatedly by pressing

Fn

+

F3

, make

sure that the display destination has switched completely each time before pressing

Fn

+

F3

again.

Press

Fn

+

F2

and adjust the brightness.

Has the computer been set to the power-saving mode?

To resume operation of your computer from the condition the power of the display is off

(for energy conservation purposes), press any key unrelated to the direct triggering of a
selection, like

Ctrl

.

To save power, your computer may have automatically entered the standby mode (power
indicator blinks green) or hibernation mode (power indicator turns off). In such cases,
slide the power switch.

Press

Fn

+

F2

and adjust the brightness. Note, however, that when the brightness is

increased, the battery running time will become shorter.
Brightness can be set to separate levels for when the AC adaptor is connected and when

it is disconnected.

If you are using an external mouse, ensure that the external mouse has been connected
correctly.
Restart the computer by using the keyboard (Press

,

U

, and select [Restart] with

, then press

Enter

).

If the computer does not respond to keyboard commands, read “No response”
(

page 35).

If an image is displayed for a prolonged period of time, an afterimage may appear. This is
not a malfunction. The afterimage will disappear when a different screen is displayed.
High-precision and advanced technologies are necessary for the production of color liq-
uid crystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements
either fail to light or remain constantly lit (that is, more than 99.998% of elements are
functioning properly). This is not considered a defect.

The screen display may become distorted if the resolution or number of colors is changed,
or if an external display is connected or disconnected while the computer is operating.
Restart the computer.

Display

When the previous item is
not the cause

Press

F9

in the Setup Utility (

“Setup Utility”). This will restore the Setup

Utility’s settings to their default values (except the password settings).
Try removing all peripheral devices.
Check a disk error using the following procedure.

1

Display [Local Disk (C:) Properties].
Select [Local Disk(C:)] with the right button in [start] - [My Computer], and select
[Properties].

2

Select [Tools] - [Check Now].

3

Select [Start] after selecting required items in [Check disk options].

At startup, hold down

F8

when [Panasonic] boot screen disappears*

1

, and release your

finger when the Windows Advanced Option Menu is displayed. Start the computer in
Safe Mode, and confirm the details of the error.

*

1

When [Password on boot] is set to [Enable], [Enter Password] appears after the [Panasonic]
boot screen disappears. Hold down

F8

soon after inputting the password and pressing

Enter

.

Starting Up (continued)