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12 troubleshooting – Philips DCM250/12 User Manual

Page 25

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24

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12 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power

Ensure that the AC power plug of the

unit is connected properly.
Ensure that there is power at the AC

outlet.
To save power, the system switches

off automatically 15 minutes after track
play reaches the end and no control is
operated.

No sound or poor sound

Adjust the volume.

Disconnect the headphones.


No response from the DCM250

Disconnect and reconnect the AC power

plug, then turn on the system again.

Remote control does not work

Before pressing any function button, fi rst

select the correct source with the remote
control instead of the main unit.
Reduce the distance between the remote

control and the DCM250.
Insert the battery with its polarities (+/–

signs) aligned as indicated.
Replace the battery.

Aim the remote control directly at the

sensor on the front of the DCM250.

No disc detected

Insert a disc.

Check if the disc is inserted upside down.

Wait until the moisture condensation at

the lens has cleared.
Replace or clean the disc.

Use a fi nalized CD or correct format disc.


Cannot display some fi les in USB device

The number of folders or fi les in the USB

device has exceeded a certain limit. This
phenomenon is not a malfunction.
The formats of these fi les are not

supported.

USB device not supported

The USB device is incompatible with the

DCM250. Try another one.

Poor radio reception

Increase the distance between the

DCM250 and your TV or VCR.
Fully extend the FM antenna.


Timer does not work

Set the clock correctly.

Switch on the timer.


Clock/timer setting erased

Power has been interrupted or the power

cord has been disconnected.
Reset the clock/timer.