Polaroid PDC 5070 - Manual (Page 70)

70 Polaroid PDC 5070 Digital Camera User Guide
www.polaroid-digital.com
71
Polaroid PDC 5070 Digital Camera User Guide
www.polaroid-digital.com
10 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue,
please contact your local customer support hot-line. See your registration
card for help line contact details.
My memory card is not
recognized by the camera
when it is inserted into the
card slot.
Some brands of memory
cards may not have their
physical dimensions
meeting the international
standard. As a
consequence, these cards
will not be recognized by
your camera .
Try another brand of memory
card with your camera. If
problem still exist, please visit
http://www.polaroid-digital.com
for customer service.
I receive an error message
when I am installing “PDC
5070 Camera Driver”.
“PDC 5070 Camera Driver”
does not load.
I cannot run the PDC 5070
Camera Driver.
I cannot upload images to
my computer.
Connection failure. Check all cable connections are
secured.
Conflict with another
camera driver capture
device.
If you have any other camera
installed on your computer,
remove the camera and its
driver completely from your
system to avoid conflict with
PDC 5070.
Shut down all other
applications and attempt to
reinstall the driver.
Check the USB controller in
your BIOS if they are activated.
If these do not work, contact
your national customer support
representative.
Symptom Problem Solution
I cannot upload the images
from the internal memory
of the PDC 5070 camera
to PC.
The SD card is inserted
inside the SD card slot.
The memory card has a higher
priority than the internal
memory for image storage,
image transfer or deletion.
Camera driver is not
installed.
You need to install the camera
driver for Windows 98SE
systems.