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Faqs, Camera reset instructions, Reading the diagnostic leds – Logitech Alert Camera 700e User Manual

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© 2010 Logitech. All rights reserved. Logitech, the Logitech logo, and other Logitech marks are owned by Logitech and may be

registered. All other trademarks are the property of their respective owners. Logitech assumes no responsibility for any errors

that may appear in this manual. Information contained herein is subject to change without notice.

620-002016 rev005

www.logitech.com

FAQs

Where can I find more information?

Commander Help
You can press the F1 key from any screen in the Alert

Commander to access the online Help system.

Knowledge Base
Troubleshooting help is available at www.logitech.com/support

Customer Support
Call 1.888.469.4543
Refer to System Requirements Guide.

What do I do if I need a longer power supply cable?

Logitech CAT-5e cables have been specially designed to create a weatherproof

seal when attached to the camera and power supply. We do not recommend

using after market cables. Longer cables are available for purchase at

www.logitech.com/dvs/ (Accessories).

HELP

Motion LED

Reading the Diagnostic LEDs

Turning Off Motion and Diagnostic LEDs

You can turn off the motion and diagnostic LEDs in the
Settings > Camera dialog.

See F1 Help for instructions.

How do I know the camera is recording?

Which LED colors indicate “camera is working”?

Which LED colors indicate “camera is not working”?

Power Suppy
Diagnostic LEDs

What do these LEDs tell me?

Power Supply
Status LED

What do these LEDs tell me?

* See Camera Reset Instructions for assistance.

Want to see more FAQs?

Go to www.logitech.com/security/support

Camera Reset Instructions

Insert a paper clip into the reset hole located on the back of the camera and

press gently and then release.

If the camera does not appear after reset, go to Settings > Cameras >
Add/Find > Find Cameras. If the camera still does not operate, contact

technical support.

Resetting the camera will not delete video recorded on the microSD card.

Camera boot-up failed * (Red blinking)

microSD card read/write failure - No microSD
card * (Alternating Red / Yellow, blinking)

Camera is ready to record (Red)

Camera is recording (Red, blinking)

Connected to Internet (Green)

Connected to Alert Commander (Purple)

Connected to Alert Commander & Internet (Blue)

Upgrading Firmware (White)

Camera in standalone mode (Yellow)

Not connected to Alert Commander or Internet (Light Blue)

Traffic and data is flowing (Green)

Connection with Ethernet/LAN

(Yellow)

Link to Power Supply (Green)

Shows network traffic (Blue)

MMC/SD

MS/MS PR

O

COMP

ACT FLASH I/II

SMARTMEDIA

microSD Logo is a trademark of SD-3C, LLC.

Using the microSD™ card adapter

NOTE: Unplug the camera before removing, replacing, or upgrading your

microSD card.
microSD card comes pre-installed.
To review the video on the microSD card, we recommend you using

Logitech Alert Commander.

To review the video on the microSD card without Logitech Alert
Commander:

1) Open the hatch on the bottom of the camera and remove the microSD
card from its port.

2) Plug the microSD card into the adapter.

3) Plug the adapter into the PC’s SD card slot.

• View video recordings using the free Apple QuickTime player or other
player that supports H.264 video playback. (To download QuickTime, visit
http://www.apple.com/quicktime/download/)

!

microSD card must be installed in the camera for recording to

occur.

1

2

3

Troubleshooting camera connection:

What if camera/video disappears?
1) Test another outlet for your camera, perhaps one closer to your PC.

2) Verify that the camera power supply and the network bridge are plugged
directly into a power outlet and not a power strip.

3) Check firewall settings or press the F1 key in Commander Software for
additional help.

4) Go to Settings > Cameras > Add/Find > Find Cameras.

5) Reset the camera. See instructions in “Camera Reset Instructions.”

Camera Diagnostic LED

Camera Diagnostic LED

Quick-start

guide

Logitech

Alert

700e/750e

System Requirements

& Support Guide