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Accessory ordering information for all countries, Shipping information – Lowrance electronic RIM 300 User Manual

Page 11

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Accessory Ordering Information
for all countries

To order Lowrance accessories for your radar, please contact:

1) Your local marine dealer or consumer electronics store. Most quality

dealers that handle marine electronic equipment or other consumer
electronics should be able to assist you with these items.
To locate a Lowrance dealer near you, visit our web site,
www.lowrance.com

and look for the Dealer Locator. Or, you can consult

your telephone directory for listings.
2) U.S. customers: LEI Extras Inc., PO Box 129, Catoosa, OK 74015-0129

Call 1-800-324-0045 or visit our web site www.lei-extras.com.

3) Canadian customers can write:

Lowrance/Eagle Canada, 919 Matheson Blvd. E. Mississauga, Ontario
L4W2R7 or fax 905-629-3118.

Shipping Information

If it becomes necessary to send a product for repair or replacement, you

must first receive a return authorization number from Customer
Service. Products shipped without a return authorization will not be

accepted. When shipping, we recommend you do the following:
1. Please do not ship the knobs or mounting bracket with your unit.

2. If you are sending a check for repair, please place your check in an

envelope and tape it to the unit.

3. For proper testing, include a brief note with the product describing

the problem. Be sure to include your name, return shipping address

and a daytime telephone number. An e-mail address is optional but
useful.
4. Pack the unit in a suitable size box with packing material to prevent
any damage during shipping.
5. Write the Return Authorization (RA) number on the outside of the

box underneath your return address.

6. For your security, you may want to insure the package through your

shipping courier. Lowrance does not assume responsibility for goods
lost or damaged in transit.