LevelOne ViewCon KVM-0407 - Manual (Page 18)

- 18 -
* Troubleshooting
If your USB keyboard and mouse connected on KVM-0407 could not work at the
Windows login screen, it may be caused because the HID driver has not been
installed, please follow these steps to solve this problem:
1. Shut down the host PC.
2. Connect PS/2 Keyboard to the host PC and turn it on.
3. Log in Windows system, and it will install the HID driver.
4. KVM-0407 should work properly.