6appliance information, 7troubleshooting, 7 troubleshooting – Liebherr HC1011 User Manual
Page 13: Troubleshooting, 6 appliance information
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u
Read the appliance
designation Fig. 9 (1),
service no. Fig. 9 (2)
and serial no. Fig. 9 (3)
from the rating plate.
The rating plate is lo-
cated inside the appli-
ance on the left-hand
side.
Fig. 9
u
Notify the Customer Service department, specifying the
fault, appliance designation Fig. 9 (1), service no.
Fig. 9 (2)
and serial Fig. 9 (3) no.
w
This will help us to provide you with a faster and more
accurate service.
u
Keep the appliance closed until the Customer Service
engineer arrives.
w
The food will stay cool longer.
u
Disconnect the power plug (do not pull on the power cord
to do this) or switch off the fuse.
6.6 Appliance Information
Make a note of this information when the appliance is in-
stalled:
Type Designation:
_____________________
Service Number:
_____________________
Appliance / Serial Number:
_____________________
Date of purchase:
_____________________
Where purchased:
_____________________
7 Troubleshooting
Your appliance is designed and manufactured for reliable
operation and a long lifespan. If a malfunction nonetheless
occurs during operation, please determine if the malfunc-
tion is due to an operating error. If a service call determines
operator error, you will be charged for the costs incurred,
even during the warranty period. You may be able to rectify
the following problems yourself:
Problem
Possible Cause
Correction
The appliance
does not work.
→ The appliance is not switched on. u Switch on the appliance.
→ The power plug is not properly in-
serted in the wall socket.
u
Check the power plug.
→ The fuse in the wall socket is not
OK.
u
Check the fuse.
→ Power failure
u
Keep the appliance closed.
u
Protect the food: place dry ice on top of the food or use
a use a decentral freezer, if the power failure persists
for some time.
u
Do not re-freeze defrosted food.
The compressor
runs for a long
time.
→ When less refrigeration is required,
the speed-controlled compressor
switches to a low speed. Although
the running time is increased as a
result, energy is saved.
u
This is normal in energy-saving models.
→ SuperFrost function is activated.
u
The compressor runs long to rapidly cool food. This is
normal.
→ SuperCool function is activated.
u
The compressor runs long to rapidly cool food. This is
normal.
A gurgling sound → This sound comes from the refrig-
erant flowing in the refrigeration cir-
cuit.
u
The sound is normal.
A faint clicking
sound
→ The sound always occurs when the
refrigeration unit (the motor) auto-
matically switches on or off.
u
The sound is normal.
Troubleshooting
13