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Before you call for service – LG 22 User Manual

Page 26

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Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

Tr

oubleshooting T

ips

Installation Instructions

Safety Instructions

Operating Instructions

Tr

oubleshooting T

ips

Installation Instructions

Safety Instructions

Operating Instructions

26

Problem

Possible Causes

What To Do

Water dispenser

Water supply line turned off

•See Installing the water line.

does not work

or not connected.

Water filter clogged.

•Replace filter cartridge or remove filter and install plug.

Air may be trapped in

•Press the dispenser arm for at least 2 minutes.

the water system.

Water spurting from

Newly-installed filter cartridge.

•Run water from the dispenser for 3 minutes

dispenser

(about 1

1

2

gallons).

Water is not dispensed

Water in reservoir is frozen

•Set the refrigerator control to a warmer setting and

but icemaker is working

because the controls are

wait 24 hours. If water does not dispense after 24 hours,

set too cold.

call for service.

No water or ice cube

Supply line or shutoff valve

•Call a plumber.

production

is clogged.

Water filter clogged.

•Replace filter cartridge or remove filter and install plug.

Filter cartridge not

• Remove and reinstall filter cartridge, being certain that

properly installed.

it locks into place. The blade on the end of the cartridge
should be positioned vertically.

Water is leaking from

Glass not being held under

• Hold the glass underneath the dispenser for 2–3 seconds

dispenser

the dispenser long enough

after releasing the dispenser button. Water may continue

after button is released.

to dispense after the button is released.

Air may be present in the

• Dispense water for at least 2 minutes to remove air

water line system, causing

from system.

water to drip after being
dispensed.

Water has poor

Water dispenser has not been

• Dispense water until all water in system is

taste/odor

used for a long time.

replenished.

Water in first glass

Normal when refrigerator

• Wait 24 hours for the refrigerator to completely

is warm

is first installed.

cool down.

Water dispenser has not been

• Dispense water until all water is system is

used for a long time.

replenished.

Water system has been drained.

• Allow several hours for replenished supply to chill.

Actual temperature not

Unit just plugged in.

• Allow 24 hours for system to stabilize.

equal to Set temperature

Door open for too long.

• Allow 24 hours for system to stabilize.

(on some models)

Warm food added to refrigerator.

Allow 24 hours for system to stabilize.

Defrost cycle is in process.

• Allow 24 hours for system to stabilize.

Before you call for service…

Troubleshooting Tips

This manual is related to the following products: