Before calling for service – LG LDF6920ST User Manual
Page 20
BEFORE CALLING FOR SERVICE
Problem
Possible Causes
Solutions
If you have followed this troubleshooting guide and the problem persists, or if the problem you are
experiencing is not listed here, please call LGE Customer Service at 1-800-243-0000.
Dishwasher does not
operate
Dishwasher operates
too long
Odor
Water remains in tub
after completion of cycle
Food soil remains on
dishes
Spots and filming on
dishes
Noise
Door is not completely closed.
Power supply or power cord is
not connected.
Fuse is blown or circuit breaker tripped.
Unit is connected to cold water.
Previous cycle was stopped before
completion.
Drain hose is kinked or clogged.
Improper cycle selection.
Water temperature is too low.
Dishwashing detergent was not used.
Low inlet water pressure.
Water jet holes on spray arms blocked.
Improper loading of dishes.
Low water temperature.
Wrong amount of detergent used.
Overloading.
Improper loading.
Insufficient water pressure.
Insufficient detergent.
Rinse aid dispenser empty.
Extremely hard water.
Some level of noise is normal during
operation.
The dishwasher is not level.
Nozzle arm knocking against dishes.
Make sure the door is completely closed and latched.
Connect the power supply or cord properly.
Replace fuse or reset circuit breaker.
Check the water supply connection or water heater
setting. (Heating cold water takes longer).
Operate the Quick Wash cycle with detergent without
loading any dishes.
Adjust hose or clear blockage.
Select correct cycle based on soil level and type of
dishware being washed.
Check water supply connection or water heater setting.
Use recommended detergent.
Water pressure should be between 20 and 120 psi.
Clean the spray arms.
Make sure dishes do not block spray arm rotation or
interfere with detergent dispenser.
Water supply should be at least 120°F for best wash
performance.
Use the recommended amount of detergent.
Load the proper amount of dishes.
See the Using Your Dishwasher section.
Adjust water pressure to between 20 and 120 psi.
Add the recommended amount of detergent. See Using
Your Dishwasher section.
Refill rinse aid dispenser.
Install a home water softener.
Detergent cover opening.
Drain pump at the beginning of drain cycle.
Adjust the leveling feet.
Reposition the dishes.
20
T RO U B L E S H O OT I N G
78045 LG Dshwshr OM ENSPv08.qxd 4/2/08 10:28 PM Page 20