Picture, Sound, Symptom cause & solution – LG NETWORK BLU-RAY DISC BD640 User Manual
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Troubleshooting
44
Trouble
shoo
ting
5
Picture
Symptom
Cause & Solution
There is no picture.
y Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y Connect the video connection securely.
y Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y Your TV may not suppot the resolution you have set on the unit.
Change the resolution that your TV accepts.
y The unit’s HDMI OUT jack is connected to a DVI device that does not
support copyright protection.
Picture noise appears
y You are playing a disc recorded in a colour system that is different
from your TV.
y Set the resolution which your TV accepts.
Sound
Symptom
Cause & Solution
There is no sound or the
sound is distorted.
y Connect the audio connection securely.
y The input source setting on the amplifier or the connection to the
amplifier is incorrect.
y The unit is in scan, slow motion, or pause mode.
y The sound volume is low.
y Check that the connected amplifier is compatible with audio format
output from the unit.
y The unit’s HDMI OUT jack is connected to a DVI device. The DVI jack
does not accept audio signal.
y Check the device connected to unit’s HDMI OUT jack is compatible
with audio format output from the unit.
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2011-01-21 �� 4:58:22