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Before calling for service – LG GR-382R User Manual

Page 12

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SERVICE CALLS CAN OFTEN BE AVOIDED!

IF YOU THINK YOUR REFRIGERATOR IS NOT WORKING PROPERLY, FIRST VERIFY THESE

POSSIBLE CAUSES:

PROBLEM

POSSIBLE CAUSES

REFRIGERATOR IS NOT

WORKING

• Did a fuse blow or a circuit breaker trip?

• Is the power cord loose in the connector or unplugged?

• Check your electric plug for damage. Connect another appliance

or lamp to make sure the outlet works.

• Make sure your circuit is not overloaded. The refrigerator should

be on its own circuit. Unplug other appliances that are overloading

THE TEMPERATURE IN THE

REFRIGERATOR

COMPARTMENT OR FREEZER

COMPARTMENT IS TOO HOT.

The temperature control is not in the right position.

The appliance is located near the wall or a heat source

(stove, sun rays, etc.)

Hot weather - Frequent door openings.

• The door is not completely closed. Check to ensure there is no

damage to the gasket or some item blocking the door.

• The door is left open for long time.

• Large food amounts are stored in the refrigerator.

ABNORMAL NOISE (S)

• The refrigerator is placed over an uneven or weak surface, or the

leveling screws need to be adjusted.

• Unnecesary objects are placed on the back side of the

refrigerator.

• If a voltage drop occurs check if the bulbs’ light is low, if so, call

your electricity company to get the failure fixed.

THE REFRIGERATOR KEEPS

BAD ODORS

• Fragrant food must be stored in closed containers or wrapped.

• The interior needs to be cleaned.

• Check that the deodorizer is clean and if needed, expose it to the

sun for a couple hours to re-charge it.

DEW FORMS ON THE

CABINET SURFACE.

COMPRESSOR OPERATES

CONTINUOUSLY FOR LONG

TIME

• Temperature controls are set to the Maximum, please set them to

Medium.

• Check that doors are closed properly.

• Hot food is stored.

• Doors are left open for long periods of time.

• The refrigerator is too close to a heat source or sun rays.

BEFORE CALLING FOR SERVICE

the circuit and causing voltage drop or other electrical problems.

It is normal when the humidity is high.

The door may have been left ajar.