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Troubleshooting guide – LG WM1815CS User Manual

Page 21

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ENGLISH

2 1

TROUBLESHOOTING GUIDE

• Water supply is not adequate

in area.

• Water supply taps are not

completely open.

• Water inlet hose is bent.
• The filter of the inlet hose

clogged.

• Drain hose is bent

or clogged.

• The drain filter is clogged.

• Load is too small.
• Load is out of balance.
• The appliance has an

imbalance detection and
correction system. If individual
heavy articles are loaded (bath
mat, bath robe, etc.) and the
imbalance is too great, after
several attempts to restart the
spin cycle the machine will
stop and the error code will be
displayed.

• Is the door opened or not

completely closed?

• The water overfills due to the

faulty water valve.

• The water level sensor

malfunction.

• Overload in motor.

• Overload in motor.

• The washer experienced a

power failure.

Check another tap in the house.

Fully open tap.

Straighten hose.
Check the filter of the inlet hose.

Clean and straighten the drain hose.

Clean the drain filter.

Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper

spinning.

Close the door completely.

If is not released, call for service.

Unplug the power plug and call for service.

Close the water tap.
Unplug the power plug.
Call for service.

Restart the cycle.

Problem

Possible Cause

Solution

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