Before calling for service – LG LRG30357ST User Manual
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BEFORE CALLING FOR SERVICE
T RO U B L E S H O OT I N G
Problem
Possible Causes
Solutions
Food does not broil
• Oven controls improperly set.
• Make sure you touch the BROIL HI/LO pad.
properly in the oven
• Oven door not closed.
• See the Using the Oven section.
• Improper shelf position
• See the Broiling Guide.
being used.
• Food being cooked in a hot pan.
• Use the broiling pan and grid that came with your
range. Make sure it is cool.
• Cookware not suited for broiling.
• Use the broiling pan and grid that came with your range.
• Aluminum foil used on the
• See the Using the Oven section.
broiling pan and grid has not
been fitted properly and
slit as recommended.
• Oven bottom not securely
• See the Installation Instructions.
seated in position.
Oven temperature
• Oven thermostat
• See the Adjusting the Oven Thermostat section.
too hot or too cold
needs adjustment.
Clock and timer
• Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
do not work
inserted in the electrical outlet.
grounded outlet.
• A fuse in your home may be blown
• Replace the fuse or reset the circuit breaker.
or the circuit breaker tripped.
• Oven controls improperly set.
• See the Using the Clock and Timer section.
Oven light does not work
• Light bulb is loose or defective.
• Tighten or replace the bulb.
• Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
Oven will not self-clean
• The oven temperature is too
• Allow the range to cool to room temperature and
high to set a self-clean operation.
reset the controls.
• Oven controls improperly set.
• See the Using the Self-Cleaning Oven section.
“Crackling” or
This is the sound of the
• This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking
• Excessive soil.
• Touch the CLEAR/OFF pad. Open the windows to
rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
• This is normal in a new oven
• To speed the process, set a self-clean cycle for a
and will disappear in time.
minimum of 3 hours. See the Using the Self-Cleaning
Oven section.