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Lava hq plus install – Lava Computer HQ-ST Link User Manual

Page 8

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Rev. A00

HQ-ST System Manual

Page 6 of 32

LAVA HQ Plus Install

Equipment Needed

To set up an HQ Plus for polling you will need:

polling software [not supplied]

LAVA HQ Basic software (See “HQ Basic: Operation” on page 19.)

LAVA HQ Plus with power supply (do not confuse power supply with that of ST Plus)

Windows-based PC with 2 available COM ports (2 x DB-9) [not supplied] (two separate computers could also be
used for polling software and HQ Basic software if desired)

one Ethernet cable (CAT-5 UTP with RJ-45 connectors) [not supplied]

one straight-through serial cable (DB-25M to DB-9F) [not supplied]

one straight-through serial cable (DB-9M to DB-9F) [not supplied]

General

HQ Plus devices communicate over Ethernet LAN/WAN facilities. The devices must be configured with the appropriate
IP addresses and port numbers for the specific LAN onto which these devices are to be connected.

The installer must know the correct network parameters to configure HQ Plus devices for operation.

METHOD #1: Headquarters Installation using HQ-Basic (recommended method)

Before Proceeding: Complete the relevant network parameters checklists on the LAN

See “Verify Access to the Internet from the LAN” on page 23.

See “Check that the LAN Provides DHCP Setting Configurations to Devices on the LAN” on page 24.

See “Check that the Selected HQ Site has a STATIC WAN IP Address” on page 25.

Important: The headquarters site requires static IP addresses — the HQ LAN IP address must be static, AND the WAN
address of the HQ LAN site device must be static.

The WAN/Internet IP address must be a known STATIC IP address (or an assigned DNS name). Use Internet Explorer to
access www.whatismyip.com to verify the address. Also verify that this is so by accessing the setup parameters of the
gateway/router that is to be used to provide the access to the Internet for the LAN.

Note: The HQ site may (as an option) have a DNS name, which can be used by Internet users instead of the STATIC IP, to
connect to the HQ site.

Important: Port forward the two port numbers associated with each HQ Plus on the LAN.

1.

Connect the HQ Plus “Console” port to a PC’s COM port using the DB-9M to DB-9F cable. Supply power to the HQ
Plus.

2.

Install and run the HQ Basic management software on the computer attached to the HQ Plus.

3.

Choose the COM port to which the HQ Plus is attached and click “Connect”.