Contacting customer support, Lacie firewire 800 pci card, User manual – LaCie 800 User Manual
Page 12
LaCie FireWire 800 PCI Card •
DESIGN BY SISMO
Contacting Customer Support
User Manual
page 12
Before You Contact Technical Support
✦
Read the manual.
✦
Try to isolate the problem.
If you still can’t get your LaCie PCI Card to work properly, con-
tact us via the provided Web link. Before contacting us, make
sure that you are in front of your computer and that you have the
following information on hand:
✦
Your card’s serial number
✦
Computer brand and model
✦
Operating system and version
✦
Amount of memory installed
✦
Names of CD or DVD drives installed on your computer
✦
Names of any other devices installed on your computer
5. Contacting Customer Support
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