KITCHENAID W10162435A - Manual (Page 11)

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KITCHENAID ® REFRIGERATOR WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid or KitchenAid Canada (hereafter “KitchenAid”) will pay for factory specified parts and repair labor to
correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.
On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated and
maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement parts to correct defects in
materials and workmanship.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY LINER AND SEALED REFRIGERATION SYSTEM PARTS
In the second through fifth years from the date of purchase, when this major appliance is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid will pay for replacement or repair of the refrigerator/freezer cavity liner (including labor
costs) if the part cracks due to defective materials or workmanship. Also, in the second through fifth years from the date of purchase,
KitchenAid will pay for factory specified parts and labor to correct defects in materials or workmanship in the sealed refrigeration system. These
parts are: compressor, evaporator, condenser, dryer, and connecting tubing. Service must be provided by a KitchenAid designated service
company.
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY ON SEALED REFRIGERATION SYSTEM PARTS
In the sixth through tenth years from date of purchase, when this major appliance is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid will pay for factory specified parts to correct defects in materials or workmanship in the
sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing.
ITEMS KITCHENAID WILL NOT PAY FOR
1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair house
fuses or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters.
3. Repairs when your major appliance is used for other than normal, single-family household use.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with
electrical or plumbing codes, or use of products not approved by KitchenAid.
5. Any food loss due to refrigerator or freezer product failures.
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.
7. Pickup and delivery. This major appliance is designed to be repaired in the home.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service in remote locations.
10. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published
installation instructions.
11. Replacement parts or repair labor costs when the major appliance is used in a country other than the country in which it was purchased.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS
OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if another warranty
applies.
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For additional product information, in the U.S.A., visit www.kitchenaid.com
In Canada, visit www.kitchenaid.ca
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact
KitchenAid at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located on the right-hand side of the
refrigerator interior.
For assistance or service in the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to KitchenAid with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
KitchenAid Brand Home Appliances
Customer Interaction Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.