Troubleshooting guide – Kenwood KRC-17A EN User Manual
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What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.
General
?
The power does not turn ON.
01
✔ The fuse has blown.
☞ After checking for short circuits in the wires, replace the fuse with
one with the same rating.
✔ No ACC position on vehicle ignition.
02
☞ Connect the same cable to the ignition as the battery cable.
?
If you have selected Standby mode, the power will go OFF
automatically.
03
✔ The Power OFF Timer function has been activated.
☞ If you do not want the power to go OFF automatically, cancel the
Power OFF Timer function.
?
Nothing happens when the buttons are pressed.
04
✔ The computer chip in the unit is not functioning normally.
☞ Press the reset button on the unit (page 4).
?
There’s a source you can’t switch.
05
✔ There’s no tape inserted.
☞ Set the media you want to listen to. If there’s no media in this
unit, you can't switch to each source.
?
There’s a source you can’t switch.
07
✔ The Disc changer isn’t connected.
08
☞ Connect the Disc changer. If the Disc changer isn’t connected to
it's input terminal, You can't switch to an external disc source.
?
The faceplate does not open or close.
09
✔ The faceplate is incorrectly attached.
☞ Reattach the faceplate correctly, See the section on the Faceplate>(page 8). ? The memory is erased when the ignition is turned OFF. 10 ✔ The battery wire has not been connected to the proper terminal. ☞ Connect the wire correctly, referring to the section on ✔ The ignition and battery wire are incorrectly connected. 11 ☞ Connect the wire correctly, referring to the section on ? The TEL mute function does not work. 15 ✔ The TEL mute wire is not connected properly. ☞ Connect the wire correctly, referring to the section on ? The TEL mute function turns ON even though the TEL mute wire is 16 ✔ The TEL mute wire is touching a metal part of the car. ☞ Pull the TEL mute wire away from the metal part of the car. ? Even if Loudness is turned ON, high-pitched tone isn't compensated 17 ✔ Tuner source is selected. ☞ High-pitched tone isn't compensated for when in Tuner source. ? No sound can be heard, or the volume is low. ✔ The fader or balance settings are set all the way to one side. 21 ☞ Center the fader and balance settings. ✔ The input/output wires or wiring harness are connected incorrectly. 22 ☞ Reconnect the input/output wires or the wiring harness correctly. See the section on "Connecting Wires to Terminals". ✔ The cassette tape is bad. 23 ☞ Try playing another cassette tape. If works fine, the first tape was bad. ? The sound quality is poor or distorted. 25 ✔ One of the speaker wires is being pinched by a screw in the car. ☞ Check the speaker wiring. ✔ The tape head is dirty. 26 ☞ Clean the tape head. ✔ The speakers are not wired correctly. 27 ☞ Reconnect the speaker wires so that each output terminal is connected to a different speaker. ? The Touch Sensor Tone doesn’t sound. 34 ✔ The preout jack is being used. ☞ The Touch Sensor Tone can’t be output from the preout jack. Troubleshooting Guide B64-2437-00 02.9.24 8:42 PM Page 25
not connected.
for.