Troubleshooting guide – Kenwood KDC-306 EN User Manual
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English
Troubleshooting Guide
What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.
General
?
The power does not turn ON.
01
✔ The fuse has blown.
☞ After checking for short circuits in the wires, replace the fuse with
one with the same rating.
✔ No ACC position on vehicle ignition.
02
☞ Connect the same wire to the ignition as the battery wire.
?
Nothing happens when the buttons are pressed.
04
✔ The computer chip in the unit is not functioning normally.
☞ Press the reset button on the unit (page 4).
?
There’s a source you can’t switch.
06
✔ There’s no CD inserted.
☞ Set the media you want to listen to. If there’s no media in this
unit, you can't swhich to each source.
?
The memory is erased when the ignition is turned OFF.
10
✔ The battery wire has not been connected to the proper terminal.
☞ Connect the wire correctly, referring to the section on
✔ The ignition and battery wire are incorrectly connected.
11
☞ Connect the wire correctly, referring to the section on
?
The TEL mute function does not work.
15
✔ The TEL mute wire is not connected properly.
☞ Connect the wire correctly, referring to the section on
?
The TEL mute function turns ON even though the TEL mute wire is
not connected.
16
✔ The TEL mute wire is touching a metal part of the car.
☞ Pull the TEL mute wire away from the metal part of the car.
?
Even if Loudness is turned ON, high-pitched tone isn't compensated
for.
17
✔ Tuner source is selected.
☞ High-pitched tone isn't compensated for when in Tuner source.
?
No sound can be heard, or the volume is low.
✔ The fader or balance settings are set all the way to one side.
21
☞ Center the fader and balance settings.
✔ The input/output wires or wiring harness are connected incorrectly.
22
☞ Reconnect the input/output wires or the wiring harness correctly.
See the section on
?
The sound quality is poor or distorted.
25
✔ One of the speaker wires is being pinched by a screw in the car.
☞ Check the speaker wiring.
✔ The speakers are not wired correctly.
27
☞ Reconnect the speaker wires so that each output terminal is
connected to a different speaker.
?
The Touch Sensor Tone doesn’t sound.
34
✔ The preout jack is being used.
☞ The Touch Sensor Tone can’t be output from the preout jack.
?
Even though Synchronize Clock is ON, the clock can’t be adjusted.
35
✔ The received RDS station isn’t sending time data.
☞ Receive another RDS station.
Tuner source
?
Radio reception is poor.
39
✔ The car antenna is not extended.
☞ Pull the antenna out all the way.
✔ The antenna control wire is not connected.
40
☞ Connect the wire correctly, referring to the section on
?
It isn't the set Traffic information sound volume.
43
✔ The set sound volume is less than the tuner sound volume.
☞ If the tuner sound volume is louder than the set sound volume,the
tuner sound volume is used.
KDC-4021/4021V_U.S_EY 01.10.10 1:29 PM Page 26