Keyspan URM-17A User Manual
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Behavior:
Status light never comes 
on when it is first 
connected to your USB 
port
Behavior:
Status light turns on and 
then the Status light blinks 
slowly at a steady rate. 
Pressing a button the 
remote does not have 
affect Status Light's 
behavior
Behavior:
Status light turns on and 
then turns off. Pressing a 
button on the remote 
control does not affect the 
Status Light's behavior
Behavior:
Status light turns on and 
then turns off when 
Remote for iTunes 
Receiver is connected. 
The Status light will blink 
rapidly when pressing a 
button on the remote 
control.
Behavior
Indication(s):
This indicates the Remote for iTunes Receiver is not receiving data from the remote 
control. 
 Solution(s):
 If you are using the included Keyspan Remote for iTunes Remote control, make sure 
that you have removed the battery protector that separates the remote control's 
batteries.
You should also check to see if the remote control's batteries are dead. To do this, use 
another remote control and point it at the Remote for iTunes Receiver. Then press and 
hold any button on that remote control. The Status Light on the Remote for iTunes 
Receiver will blink rapidly in response. If another remote makes the Status light blink 
rapidly, then replace the original remote control's batteries.
Indication(s):
This indicates the Mapper software isn't running.
Solution(s):
 Start/Load the Mapper software in Remote for iTunes Assistant to resolve this issue.
Indication(s):
The Remote for iTunes Receiver is connected to a USB port that is malfunctioning, the 
Remote for iTunes' USB cable is defective or the Receiver unit itself is defective.
Solution(s):
Connect the Remote for iTunes Receiver to another USB port. If the Status light still 
does not turn on, replace the Remote for iTunes Receiver's USB cable. If the Status 
light still doesn't turn on, contact 
Keyspan Technical Support
for further instructions.
Indication(s):
This is normal behavior. 
Solution(s):
None needed.
Remote for iTunes Status Light Behavior
Indication - Solution
If you have tried all of the above solutions and are still having problems, please contact
Keyspan
Technical Support
for further instructions.
Keyspan: Remote for iTunes - User Manual (Mac OS X & Windows)
This User Manual applies to the Keyspan Remote for iTunes Software Version 2.3
Rev 2005jun01
Page 28
