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Roadside assistance program, Roadside assistance program -7, Who is covered – Saturn 2008 Aura User Manual

Page 379: Services provided

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The offer is available for a limited period of time from
the date of vehicle purchase/lease.

For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000.
Text telephone (TTY) users, call 1-800-833-6000.

In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.

Roadside Assistance Program

For vehicles purchased in the U.S., call 1-800-553-6000;
(Text Telephone (TTY): 1-800-889-2438)
.

For vehicles purchased in Canada, call 1-800-268-6800.

Service is available 24 hours a day, 365 days a year.

As the owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program.

Who is Covered?

Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada, a person
driving this vehicle without the consent of the owner
is not eligible for coverage.

Services Provided

The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever comes first, and, in Canada only, up
to a maximum of $100.

Fuel Delivery: Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 Canada). In Canada, service to
provide diesel may be restricted. For safety reasons,
propane and other alternative fuels are not provided
through this service.

Lock-Out Service: Lock-out service is covered at
no charge if you are unable to gain entry into your
vehicle. A remote unlock may be available if you
have an active OnStar

®

subscription. To ensure

security, the driver must present personal
identification before lock-out service is provided.
In Canada, the vehicle registration is also required.

Emergency Tow From a Public Roadway or
Highway:
Tow to the nearest Saturn retailer for
warranty service or in the event of a vehicle-disabling
crash. Winch-out assistance is provided when the
vehicle is mired in sand, mud, or snow.

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