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Troubleshooting guide, Conditions of warranty, Symptoms – Saitek Mephisto Talking Chess Trainer User Manual

Page 10: Possible causes, What you should do

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10

TROUBLESHOOTING GUIDE

SYMPTOMS

The computer doesn’t react or
“freezes” during a game.

The display is dim.

The computer will not play a
move.

The computer will not accept
your move.

The computer seems to be
making illegal moves.

The computer is silent.

POSSIBLE CAUSES

• The batteries are not inserted properly.

• The batteries are weak or bad.

• Static discharge has caused a lockup.

• The batteries are weak.

• Non Auto Mode is activated.

• The computer is still thinking.

• Is it your turn? Is your King in check? Will

your move leave your King in check? Did
you move the Rook first to initiate castling?
Are you moving to an illegal square?

• The computer is thinking.

• You have entered the computer’s last move

incorrectly (pressed the wrong squares).

• The computer has made a special move,

such as en passant, castle, or pawn
promotion.

• Your board position is incorrect.

• The SOUND Key has been pressed to turn

the sound off.

WHAT YOU SHOULD DO

• Re-install the batteries, as noted in Section 1.1.

• Replace the batteries.

• Use the ACL reset feature, as described in 4.1.

• Replace the batteries.

• Press NON AUTO to de-select.

• You may force the computer to make a move by

pressing PLAY.

• A low tone/“illegal move” indicates you are

making an error. Check the chess rules. Use
TACK BACK to reconstruct the last move.

• To interrupt the computer, press PLAY.

• Check the displayed move. Press the correct

square to complete the move.

• Check the chess rules.

• Verify the board, as described in Section 3.13.

• Press SOUND to turn the sound back on.

CONDITIONS OF WARRANTY

1. Warranty period is 2 years from date of pur-

chase with proof of purchase submitted.

2. Operating instructions must be followed.
3. Product must not have been damaged as a

result of defacement, misuse, abuse, neglect,
accident, destruction or alteration of the serial
number, improper electrical voltages or currents,
repair, alteration or maintenance by any person or
party other than our own service facility or an autho-
rized service center, use or installation of non-Saitek replacement
parts in the product or the modification of this product in any way,
or the incorporation of this product into any other products, or
damage to the product caused by accident, fire, floods, lightning,
or acts of God, or any use violative of instructions furnished by
Saitek plc.

4. Obligations of Saitek shall be limited to repair or replacement with

the same or similar unit, at our option. To obtain repairs under this
warranty, present the product and proof of purchase (e.g., bill or
invoice) to the authorized Saitek Technical Support Center (listed
on the separate sheet packaged with this product) transportation
charges prepaid. Any requirements that conflict with any state or
Federal laws, rules and/or obligations shall not be enforceable in
that particular territory and Saitek will adhere to those laws, rules,
and/or obligations.

5. When returning the product for repair, please pack it very care-

fully, preferably using the original packaging materials. Please
also include an explanatory note.

6. IMPORTANT: To save yourself unnecessary cost and inconve-

nience, please check carefully that you have read and followed
the instructions in this manual.

7. This warranty is in Lieu of all other expressed warranties, obliga-

tions or liabilities. ANY IMPLIED WARRANTIES, OBLIGATIONS,
OR LIABILITIES, INCLUDING BUT NOT LIMITED TO THE IM-
PLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURA-
TION TO THE DURATION OF THIS WRITTEN LIMITED WAR-
RANTY. Some states do not allow limitations on how long an

implied warranty lasts, so the above limitations may not apply to
you. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL
OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR
ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSO-
EVER Some states do not allow the exclusion or limitation of
special, incidental or consequential damages, so the above limita-
tion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state.

Information for Customers in the United States:

FCC Compliance and Advisory Statement
Warning:
Changes or modifications to this unit not expressly ap-
proved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including

interference that may cause undesired operation

NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular instal-
lation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interfer-
ence by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

help.

Saitek Industries, 2295 Jefferson Street, Torrance, CA 90501, USA