beautypg.com

Troubleshooting – Sony SPP-A945 User Manual

Page 39

background image

39

EN

Additional Information

Additional Information

Troubleshooting

If you experience any of the following difficulties while using
your phone, use this troubleshooting list to help you remedy
the problem.
Should any problem persist, consult your nearest Sony dealer.

Receiving calls

Symptom

You hear four short error beeps
when you press (TALK/FLASH).

You hear no dial tone.

The telephone does not connect
at all, even though the number
you have dialed is correct.

The phone does not redial
correctly.

The handset does not ring.

You hear interference during
conversation.

You hear a beep during
the conversation.

Making calls

Remedy

• Make sure you set up the base phone correctly (page

8).

• Move the handset closer to the base phone.
• Replace the handset to the base phone for a while to

recharge the battery pack.

• Make sure the telephone line cord is securely

connected to the telephone outlet.

• Make sure the battery is fully charged (page 11).

• Make sure the dialing mode is set correctly (page 10).
• Before dialing, make sure you can hear a dial tone.

• Make sure the last dialed number is really the one you

want to dial.

• If the number last dialed exceeds 16 digits, only the

first 16 digits are dialed.

• The battery may be weak. Charge the battery for more

than 8 hours (page 11).

• Make sure you set up the base phone correctly (page

8).

• Move the handset closer to the base phone.
• Replace the handset to the base phone for a while to

reset the digital security code (page 6).

• Make sure the ringer is turned on (page 19).

• Move the handset closer to the base phone.
• Press (CHANNEL) on the handset for a channel that

gives better reception.

• Place the base phone away from noise sources (page

8).

• The battery is weak. Charge the battery for more than

8 hours (page 11).

During

conversation

continued