Troubleshooting your mr. coffee, Coffeemaker – Sunbeam BVMC-ECM260 User Manual
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SUGGESTED CLEANING INTERvAL
Type of water
Cleaning Frequency
Soft Water (Filtered Water)
Every 80 Brew Cycles
Hard Water (Tap Water)
Every 40 Brew Cycles
TO DELIME wATER RESERvOIR
1. Make sure the Control Knob is in the “OFF” position and that the Power Cord is
unplugged from the electrical outlet.
2. If the appliance is cool and the pressure has been released, remove the Water
Reservoir Cap and fill Reservoir with fresh, undiluted white household vinegar.
3. Allow appliance to sit overnight with the vinegar solution in the Water Reservoir.
4. Discard vinegar through the top opening of the Espresso Maker by turning the
machine upside down over the sink.
5. Rinse the Water Reservoir thoroughly with tap water by filling tank half full with
water and then pouring the water back out into the sink, repeating this step twice.
TO DELIME INTERNAL PARTS
1. Make sure you delime the inside of the Water Reservoir first by following the “Deliming”
steps above.
2. Fill Glass Carafe to 4 cup mark with fresh, undiluted white household vinegar to the top
of the metal band and pour into Water Reservoir.
3. Screw the Water Reservoir Cap and make sure the Cap is on tight.
4. Insert the Filter Holder (with Filter) in its groove and turn handle to the right until it
shifts to LOCK Position. Place the Glass Carafe with lid on the Drip Tray.
5. Plug the power cord into the electrical outlet.
6. Turn the Control Knob to the BREW position.
7. When vinegar reaches the 2 cup mark on the Glass Carafe, place a cup with cold water
under the Frothing Aid. Insert the Frothing Arm into the water and slowly turn the
control knob to the STEAM position.
8. Allow steam to fully run out.
9. Turn Control Knob to the OFF position.
Repeat Steps 1 – 7 as necessary using only tap water to rinse any remaining traces of
vinegar out of the appliance. Allow unit to cool for 30 minutes between each rinse cycle.
CARAFE CLEANING
Hard water can leave a whitish mineral deposit inside the Glass Carafe. Coffee
discolors these deposits, sometimes leaving a brownish stain inside the Carafe. To
remove these stains, follow these simple steps:
1. Use a solution of equal parts white vinegar and hot water.
2. Let solution stand in carafe for about 20 minutes and then discard.
3. Wash and rinse the carafe thoroughly using a soft cloth. Do not use harsh abrasive
cleaners. These may cause scratches which can lead to breakage.
TROUBlESHOOTING yOUR MR. COFFEE
®
COFFEEMAkER
Your MR. COFFEE
®
Coffeemaker has been carefully designed to give you many years
of trouble-free service. In the unlikely event that your new coffeemaker does not
operate satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call an Authorized Sunbeam Service Center.
PRObLEM
POSSIbLE CAUSE
SOLUTION
COFFEE DOES
NOT COME OUT
• No water in Reservoir
• Coffee grind is too fine
• Too much coffee in the Filter
• Appliance not turned on or
plugged in
• Coffee has been tamped /
compressed too much
• ADD WATER TO WATER RESERVOIR
• GRiND COFFEE TO MEDiuM GROuND
• Fill FilTER FOllOwiNG iNGREDiENT
& MEASURING GUIDE
• PluG iN POwER CORD
• REFill FilTER wiTh EsPREssO
GROUND COFFEE AND GENTLY TAMP
COFFEE COMES
OUT AROUND THE
EDGE OF THE FILTER
HOLDER
• Filter holder not rotated to lock
Position
• Coffee grounds around edge of
Filter
• Too much coffee in the Filter
• ROTATE FILTER HOLDER TO LOCK
POSITION
• wiPE OFF ExCEss GROuNDs
FROM RIM OF FILTER
• FOllOw iNGREDiENT & MEAsuRiNG
GUIDE
UNABLE TO STEAM
• water Reservoir is empty
• unit is not turned on
• Frothing Arm is blocked
• ADD WATER TO WATER RESERVOIR
• Fill ONly TO 4 CuP MARk
• Fill FilTER FOllOwiNG iNGREDiENT
& MEASURING GUIDE
• PluG iN POwER CORD. slOwly TuRN
CONTROL KNOB TO STEAM POSITION
• CLEAN FROTHING ARM BY
FOLLOWING CLEANING INSTRUCTIONS
MILK IS NOT FOAMY
AFTER FROTHING
• Not enough water in water
Reservoir to Steam
• Milk is not cold
• whole milk
• FOLLOW CAPPUCCINO INGREDIENT
& MEASURING GUIDE PAYING
PARTICULAR ATTENTION TO WATER
MEASUREMENTS
• usE COlD Milk TO FROTh
• FOR bEsT REulTs, usE 1% OR skiM
COFFEE COMES
OUT TOO qUICKLY
• Coffee is ground too coarse
• Not enough coffee in the Filter
• USE A FINER GRIND OF ESPRESSO
COFFEE
• FOllOw EsPREssO iNGREDiENT
& MEASURING GUIDE
Do you still have questions? You can call us toll-free at the MR. COFFEE
®
Consumer Service Department,
1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com.