Sceptre Technologies X19 - Manual (Page 36)

SCEPTRE X19 HDTV User Manual
- 36 -
www.SCEPTRE.com
Troubleshooting
The following table contains the common problems and the solutions to these
problems. Please check this list before you contact the technicians.
Problems Solutions
Connect power cord correctly.
Turn on power.
Connect video cable correctly.
NO PICTURE
Select the input signal source with proper cable connection with the
source button.
ABNORMAL COLORS
Match the colors on the cables to the ports off the back of the television.
I.E. red cable to red colored port.
PICTURE IS TOO DARK Adjust your contrast, brightness and lamp settings from the OSD Menu.
Make sure you have connected both your video and audio cables. AUDIO ONLY NO
PICTURE
The TV’s tuner signal must not be lower than 65 %.
Make sure the audio cable is connected.
Readjust your volume via the remote control.
PICTURE ONLY NO
AUDIO
The TV’s tuner signal must not be lower than 65 %.
Turn off the TV, unplug it from the socket. Remove the batteries out of
the remote for 30 minutes. Press the remote buttons and the power
button randomly for a good 2 seconds, and then reinstall the batteries.
Try the remote to see if it works.
REMOTE CONTROL
DOES NOT WORK
The TV’s remote sensor is also housed in the same place as the power
indicator light. Please make sure there is line of sight from the remote
control’s front sensor to the remote sensor of the TV.
CANNOT RECEIVE
SUFFICIENT
CHANNELS THROUGH
THE ATSC/NTSC
TUNER The TV’s tuner signal must not be lower than 65 %. Change the
direction of your antenna and rescan your channels. If you have cable
call up your cable company and ask about signal strength of your local
cable.
Please adjust your picture setup and make sure the saturation and the
RGB are not turned all the way down.
NO COLOR
The TV’s tuner signal must not be lower than 65 %. Check your signal.
WEAK SIGNAL OR NO
PROGRAM SYMBOL
ON SCREEN The TV’s tuner signal must not be lower than 65 %. Change the
direction of your antenna and rescan your channels. If you have cable
call up your cable company and ask about signal strength of your local
cable.
TV’S UNIVERSAL
REMOTE CODE This television follows SONY’s universal remote code. To find the
actual code you must read through your own universal remote’s
guide book.
TV CHANNELS ARE
BLOCKED
Check your auto lock function’s settings inside the OSD. You may have
locked up some channels but forgot about them.
UNIVERSAL REMOTE
CODE
This TV follows SONY’s universal remote code. Please check your hand
book for SONY’s codes then apply them.
THE TV TURNS ON OR
OFF SLOWLY AND THE
SCREEN SHOWS UP
SLOWLY
This TV is a High Definition liquid crystal display panel TV. It requires a
few more seconds than normal TVs to power up and show the picture.
NO SOUND ON PC Make sure you have a 3.5 mm mini-jack cable connected from your pc’s
sound output to the TV’s VGA STEREO INPUT.