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Problem, Possible cause, Remedy – Soleus Air KY-32E User Manual

Page 16

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16


CASE

1. Avoid direct exposure to sunlight as case color may fade.
2. Clean surface area with a damp cloth. Dry with a soft towel.
3. Vacuum grill inlets with a soft brush attachment.


NOTE: Do not use abrasive cleaning products on the case.



STORING THE UNIT FOR AN EXTENDED PERIOD OF TIME OR TRANSPORTING

1. Unplug the unit from the power outlet.
2. Ensure that the water bucket is empty.
3. If using continuous drainage, disconnect any external drain hose and cap the end of the internal drain tube.
4. Store and transport unit in an upright position in a cool dry place.


TROUBLESHOOTING

PROBLEM POSSIBLE

CAUSE

REMEDY

Unit is unplugged

Securely plug receptacle into the
power outlet

Air exhaust is clogged

Remove obstruction from exhaust
hose

Unit does not operate

Timer is on

Cancel the timer

There is a heating source in the
room

Turn other heating source off or
down

Temperature setting is too high

Decrease temperature setting

Air filter is dirty

Clean or replace the air filter

Air exhaust is not installed
correctly

Check the exhaust duct to make
sure that the hot exhaust air is
being vented out of the room

Room is too big or too much
ambient sunlight is reaching in

This unit provides spot cooling or
cooling for a room no larger than
450 square feet with standard
ceiling height

Unit does not cool room

There is frost on the evaporator

The unit will defrost
automatically and return to
operation afterwards

In dehumidifying mode, no cool
air coming out

There is frost on the evaporator

The unit will defrost
automatically and will return to
operation afterwards

Noise or vibration

Surface is not level

Place unit on a level surface and
away from obstructions

Water is leaking from unit

Surface is not level

Place unit on a level surface