SportDOG Field Trainer 400 & 400S - Manual (Page 9)

16 1-800-732-0144 www.sportdog.com 17
frequently aSkeD queStIonS
Is the stimulation safe for my dog? While the stimulation is unpleasant, it is harmless to your dog.
Electronic training devices require interaction and training from
the owner to achieve desired results.
how old does a dog have to be before
using the fieldTrainer ® 400 & 400s?
your dog should be able to learn basic obedience commands
such as “Sit” or “Stay.” The Collar Receiver may be too large
for dogs under 8 pounds.
Once my dog is trained and has been
obeying my commands, will my dog
have to continue to wear the collar
Receiver?
your dog may need to wear the Collar Receiver from time to time
for reinforcement. Also, many hunters keep the Collar Receiver
on their dog(s) while hunting for maximum control.
Is the collar Receiver waterproof? yes. If the rechargeable battery pack ever needs to be replaced,
make sure the o-ring and o-ring groove are free from dirt and
debris.
can my collar Receiver be used
around salt water?
If the Collar Receiver is used in or around salt water, the Collar
Receiver should be rinsed with fresh water following each
use. Prior to rinsing, the rubber charging jack cover should be
removed from the power plug socket and left out until the Collar
Receiver has air dried.
can I use the fieldTrainer 400 & 400s
with more than one dog?
yes, SportDOG Add-A-Dog ® Collar Receivers must be
purchased and the Remote Transmitter must be changed to
mode 4. Please refer to back cover for a list of compatible Collar
Receivers.
can I use the fieldTrainer 400 & 400s
on aggressive dogs?
We do not recommend any of our products to be used on
aggressive dogs. We recommend you contact your local
veterinarian or professional trainer to determine if your dog
might be aggressive.
Will I get exactly 400 yards of range
with the fieldTrainer 400 & 400s?
The range you get with your FieldTrainer 400 & 400S will
vary according to terrain, weather, vegetation, as well as,
transmission from other radio devices. To get the maximum
amount of range, please refer to the “How the System Works”
section of this guide.
how long can I continuously deliver
stimulation to my dog?
The maximum amount of time you can press the Continuous
Stimulation Button and deliver continuous stimulation to your
dog is 9 seconds. After 9 seconds, the Remote Transmitter will
“time-out,” and the Continuous Stimulation Button must be
released and pressed again.
What do I do if my dog’s neck becomes
red and irritated?
This condition is due to the Contact Points irritating the skin.
Discontinue use of the Collar Receiver for a few days. If the
condition persists beyond 48 hours, see your veterinarian. Once
the skin returns to normal, resume use, and monitor the skin
condition closely.
The Intensity Dial seems difficult to
rotate. Is this normal?
yes. This prevents accidental changes in intensity and
encourages an optimal waterproof seal. The knob will “break
in” and be slightly easier to turn as you use it.
can I attach a leash to the fieldTrainer
400 & 400s?
DO NOT attach a leash to the FieldTrainer 400 & 400S. you
may put a separate non-metallic collar on your dog’s neck and
attach a leash. Be sure the extra collar does not interfere with
the Contact Points.
can I program my fieldTrainer 400 &
400s to work with my other
sportDOG brand ® systems?
yes. your FieldTrainer 400 & 400S will also work with
SportHunter ® 800 and WetlandHunter ® 400 systems. The units
will need to be matched (see Step 6).
troubleSHootIng
The answers to these questions should help you solve any problem you have with this system. If
they do not, please contact the Customer Care Center at 1-800-732-0144 or visit our website at
www.sportdog.com.
my dog is not responding when I
press a button.
• Check to see if the Collar Receiver has been turned on.
• If your range has reduced from the first time you have used
it, please check to see if the battery is low in either the
Remote Transmitter or Collar Receiver.
• Many factors can impact the range you have with the
FieldTrainer ® 400 & 400S. For a list of these factors, please
refer to “How the System Works”.
• you can verify the Collar Receiver is delivering stimulation to
your dog by placing the test light, enclosed in your kit, on the
Collar Receiver. Please refer to the “Test Light Instructions”
on page 11 for details.
• Increase the Intensity Dial. Refer to “Find the Best Intensity
Level for your Dog” for more information.
• Make sure the Collar Receiver’s Contact Points are placed
snugly against your dog’s skin. Refer to “Fit the Collar
Receiver” for more information.
• you may need to switch to the longer Contact Points included
with your system, or trim the hair beneath the Contact
Points. Never shave the dog’s neck.
• If you notice your operating time dropping to about half
the original time, your Collar Receiver battery needs to be
replaced. Contact the Customer Care Center or visit our
website to purchase a new one.
The collar Receiver will not turn on. • Make sure the Collar Receiver has been charged. For the
initial charge, be sure to charge it for 24 hours. Future
charges only take 12 hours.
The collar Receiver is not responding
to the Remote Transmitter.
• Verify the Collar Receiver has been turned on. Refer to
“Turning the Collar Receiver On and Off”.
• Refer to “Match the Collar Receiver and Remote
Transmitter”.
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