Sub-Zero 315W User Manual
Page 9

Troubleshooting Guide
9
subzero.com
Troubleshooting
If your wine storage unit is not operating properly, use
the following troubleshooting guide before contacting
Sub-Zero factory certified service. This guide will save
you time and trouble and may help you avoid the expense
of a service call.
The wine storage unit is not operating.
•
Check that control knob is ON, refer to page 5.
•
Check the household fuse or circuit breaker to see if it
has been blown or tripped. A power outage may also
have caused a disruption in service.
Interior temperature has changed.
•
Check temperature control setting to see if it has been
changed.
Unit not cooling properly.
•
Condenser area needs cleaning, refer to page 8.
•
Fan motor not operating properly. Contact Sub-Zero
factory certified service.
•
Compressor not operating. Contact Sub-Zero factory
certified service.
Excessive operating time.
•
Condenser area needs cleaning, refer to page 8.
•
Unit filled with warm wine. Unit must operate for up to
24 hours to cool warm wine.
•
Check door gasket for proper seal.
•
Thick frost on evaporator. Shut unit off until frost melts.
•
Unit in warm room conditions. Sunlight or high room
temperatures will increase operating time.
Thick frost on evaporator.
•
Check door gasket for proper seal.
•
Door not closing. Check door for obstructions.
•
Thermostat not keeping unit off long enough. Contact
Sub-Zero factory certified service.
•
Excessive operating time. Check for cause.
Interior lighting does not work properly.
•
Light bulb burned out. Replace light bulb, refer to
page 7.
•
Check that door closes properly to depress light
switch.
•
Cannot switch light on with door closed. Check rocker
switch.
Excessive noise.
•
Some fan noise during operation is normal.
Water leaking inside or under unit.
•
Drain trough hose plugged or out of position. Contact
Sub-Zero factory certified service.
•
Drain pan over filling. Check door or door gasket.