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Symptoms and remedies – Sony AIBO ERS-31L User Manual

Page 50

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Symptoms and remedies

If you experience any of the following difficulties, use this table to help you
remedy the problem. Should any problem persist, contact the AIBO Customer
Link (page 8).

Symptom

Cause/Remedy

AIBO does not move.

AIBO has been picked up from the floor or an
object is caught in one of AIBO’s joints.
c Place AIBO on the floor and push the tail

switch towards AIBO’s head for three
seconds. AIBO stops moving whenever it is
picked up from the floor (the mode indicator
lights up) or an object is caught in one of
AIBO’s joint (the mode indicator flashes).

The battery pack is drained.
c Charge the battery pack (page 24). When the

battery pack is completely drained, the back
light turns off and AIBO stops moving.

AIBO’s ear came off.

c Align the center of AIBO’s microphone with

the center of the ear hole, and then press the
holes on the back of AIBO’s ear against the
projections on both sides of the microphone
until the ear snaps into place.

Projections