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Sony Ericsson NAS-C5E User Manual

Page 39

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3

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NAS-C5E 3-280-821-11(1)

Troubleshooting

Problem

Causes/measures

The sound skips during playback.  The bandwidth of your wireless LAN may be too low. Place the unit

and the wireless station/the wireless LAN access point close to each
other, without any obstacles between.

 Your computer may be running many applications. If anti-virus

software is active on the computer, temporarily disable the software
as it needs large amount of system resources.

 Depending on the network environment or electromagnetic wave

condition, it may not be possible to play tracks with more than one
client devices operating at the same time. Turn off another client
device to enable the unit to play tracks.

You cannot fast-forward or
fast-rewind.

 You cannot fast-forward or fast-rewind such content as follows by

system limitations:

A track of which the time length is unknown.

Copyrighted WMA-format tracks.

When you are playing these types of tracks, the progress bar does

not appear on the playback display.

“Incompatible format found.
Cannot play.” appears.

 You cannot play any files other than audio files.

“Cannot play back.” appears.

 You cannot play the following tracks:

A track that violates playback restrictions.

A track with irregular copyright information.

A track that you purchased at an online music store that does not

allow home network streaming.

 Confirm that the selected track has not been erased from the server.

If the track has been erased, press HOME NETWORK to reselect a
track.

 Make sure that the wireless station/the wireless LAN access point is

turned on.

 Make sure that your “GIGA JUKE” Music Server and computer are

turned on.

 The “GIGA JUKE” Music Server or computer may be unstable.

Restart it.

 Confirm that the “GIGA JUKE” Music Server and the computer are

connected to the wireless station/the wireless LAN access point
correctly.

“There are no playable tracks.”
appears.

 If there are no tracks or folders in the selected folder, you cannot

extend the folder to display its contents.

Continued