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Chapter 5 - trouble shooting – Spirit PLAYER User Manual

Page 18

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SPIRITMAN060104

Entempo

19

Chapter 5 - Trouble Shooting


PROBLEM POSSIBLE

CAUSE

SOLUTION

SPIRIT will not
turn on

Battery Dead

Check that the battery is charged.
(See 1.2)

Try powering the SPIRIT from the
universal adapter.
(See1.3)

SPIRIT will not
respond to any
button presses

Button lock is switched on

Switch off the button lock.
(See 2.1.3)

There is no sound
from the
headphones

Headphone plug not inserted
correctly

Volume is turned down low

Check that the headphone plug is
properly inserted.
Check that the volume level is not at its
lowest setting.
(See 2.1.2)

Files are not
appearing in the
play list when I try
to download to
the SPIRIT

Files in the play list are in
unsupported formats

Use the record function in Widows
Media Player or your music player of
choice to encode the files into MP3 or
WMA format.

Display shows

RAM Test Failure

Visit the support section of
web site:

www.entempo.com

If this does not solve the problem,
please email

[email protected]

for

further instruction

Display shows

HDD Test Failure

Visit the web site:

www.entempo.com

If this does not solve the problem,
please email

[email protected]

for

further instruction

Display shows

Boot Failure

Visit the web site:

www.entempo.com

If this does not solve the problem,
please email

[email protected]

for

further instruction

SPIRIT
unresponsive. No
button presses
function.

System stop

Press the reset button (see 1.5)


If you have not found your answer here, visit the web site

www.entempo.com

for further

troubleshooting and firmware downloads.



For additional technical support please go to

www.entempo.com