Troubleshooting – Sanitaire SC6090 Series User Manual

Page 5

SANITAIRE COMMERCIAL EQUIPMENT

LIMITED WARRANTY

Carpet and Spot Cleaners

(Excludes Vacuums)

Your equipment, which has been manufactured, tested and inspected with

carefully speciﬁed engineering requirements, is warranted to be free from defects

in material and workmanship. This Limited Warranty is, however, subject to the

following qualiﬁcations, conditions and limitations which are set forth to provide

you and all users of the equipment with information concerning the duration,

extent, availability and applicability of the Limited Warranty, the procedure to be

taken to obtain its performance, and other information concerning the Limited

Warranty policy.
The Limited Warranty is extended to original end user as follows:

One year parts replacement and 1 year service labor warranty.
This Limited Warranty will not cover damage attributable to the

following:

(1) Improper, unreasonable or negligent use or abuse of the equipment.

(2) Abrasions or punctures of the equipment.
The start date of the Limited Warranty coverage shall be the purchase date of

the original end user or six months from the date the machine was shipped from

the Factory, whichever comes ﬁrst.
PARTS OF EQUIPMENT NOT COVERED BY THE LIMITED WARRANTY

Certain parts of equipment require replacement in the ordinary course of use

due to normal wear by reason of their characteristics. Normal wear items such

as gaskets, wheels, cords, hoses, switches, ﬁlters, bearings, carbon brushes,

solenoids, o-rings, thermostats, electrical terminals and casters are excluded

from the Limited Warranty.
EXCEPTIONS AND EXCLUSIONS FROM THE LIMITED WARRANTY

This equipment is required to be used on electric current as indicated on the

data plate. Otherwise damage, defects, malfunctions or other failure of the

equipment arising from use on electric current not as indicated are excepted and

excluded from this Limited Warranty. Defects, malfunctions, failure or damage

of the equipment caused by improper, unreasonable or neglectful use or abuse

while in possession of the purchaser are likewise excluded from this warranty.

If repair is done on your equipment by anyone other than those designated as

an authorized Warranty Center, THE MANUFACTURER at its sole option, may

determine that this warranty will not apply and the reimbursement for such repair

will not be made.
PROCEDURE TO BE TAKEN TO OBTAIN PERFORMANCE OF LIMITED

WARRANTY REPAIR

To secure repair of the equipment or any warranted parts under this Limited

Warranty, the following procedure should be taken. The inoperative equipment or

warranted parts, together with satisfactory evidence of the purchase date, must be

delivered, with shipping and delivery charges prepaid, to one of the following:
1) The dealer from whom purchased;

2) Any authorized service station.
If you are unable to locate any of the foregoing, you may write or otherwise

communicate to THE MANUFACTURER before repair service is performed by

anyone else. In such event, THE MANUFACTURER will provide either the location

of a closely available authorized distributor service department, or authorized

warranty station or other factory instructions. Upon compliance with the above

procedure, all warranted defects will be repaired, at no additional charge or costs

to the customer, and the repaired product returned to the customer. All shipping

charges will be the responsibility of the product owner. In following the procedures

set forth, PLEASE MAKE CERTAIN to state the model, type and serial number

as shown on the data plate of the equipment.
REPLACEMENT

In the event of a defect, malfunction or failure of your equipment or any warranted

part to conform with this warranty, THE MANUFACTURER may, at its sole option

and own expense, replace the equipment or any warranted part with another new

identical or reasonably equivalent model or part in lieu of repairing the defect.
NO REFUND OF PURCHASE PRICE

THE MANUFACTURER will not, as a matter of its Limited Warranty policy, refund

the customerʼs purchase price.
Be certain that the Warranty Station is “Sanitaire Authorized.” For the

location of the nearest Sanitaire Authorized Warranty Station or for service

information, see us a www.sanitairevac.com or telephone toll free: 1-800-

800-8975.

TROUBLESHOOTING

SYMPTOM: Unit will not turn on.

Problem:

Not plugged in.

Solution:

Plug machine in proper outlet.

Problem:

Circuit breaker has popped.

Solution:

Reset circuit breaker. Make sure no

other items are running on the same

circuit as machine. Outlet must be a

20-amp circuit.

Problem:

Power cord has become

disconnected from extension cord.

Solution:

Reattach power cord to extension

cord.

SYMPTOM: Pump is not running properly.

Problem:

Power cord and extension cord are

not completely locked together.

Solution:

Snap ﬁrmly together.

Problem:

Jets are clogged.

Solution:

Clean jet with soft wire brush or

remove jet and ﬂush clean.

Problem:

The solution tank is empty.

Solution:

Fill the solution tank up with a pre-

mixed detergent.

Problem:

Pump is pulsating.

Solution:

Tighten all hoses. Check for leaks.

SYMPTOM: Vacuum motor not working

properly.

Problem:

Hose not connected tightly to wand

or machine.

Solution:

Connect hose tightly.

Problem:

Hose is clogged with hair, carpet

ﬁbers and/or debris.

Solution:

Clean hose.

Problem:

Drain plug is not shut completely.

Solution:

Close drain plug completely.

Problem:

Vacuum tank lid is not on tightly.

Solution:

Secure the vacuum tank lid on

tightly.

Problem:

Vacuum hose is cracked or split.

Solution:

Replace vacuum hose.

Problem:

Water is coming out of the vacuum

motor.

Solution:

Use a low foaming detergent.

SYMPTOM: Carpet not being scrubbed.

Problem:

Brush roll not turning.

Solution:

Turn on switch at handle.

Check brush roll drive belt.