Trouble shooting – Sunpentown Intl DEHUMIDIFIER SD 30E User Manual
Page 9

8
TROUBLE SHOOTING
BEFORE COTACTING THE MANUFACTURER, PLEASE CHECK THE FOLLOWING
POSSIBILITIES.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit fails to operate
Power is OFF
Power cord is unplugged
Water tank not fitted correctly
Water tank is full
Defrosting
Switch power ON
Restore power cord
Re-position water tank
Empty water tank
After defrosting, unit will
dehumidify again
Performance decreased
Blocked air filter
Room windows and doors are open
Obstacles in air outlet or inlet
Wash nylon filter
Close windows and doors
Remove obstacles
Unit is noisy
Unstable setting of unit
Blocked filter
Reposition unit
Wash nylon filter
The following displays indicate an error or problem:
Display code
Problem
What to do
P1
Defrosting starts
Unit will automatically restart
after defrosting
P2
Water tank is full
Empty the tank
E1
Humidity sensor is off or short-
circuit
Turn off unit and contact
Sunpentown.
E2
Temperature sensor is off or
short-circuit
Turn off unit and contact
Sunpentown.
If you still cannot solve the problem after trying the above, unplug unit and contact
Sunpentown Int’l Inc.