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3 if the shipment is not complete, 4 if the shipment is not correct, 5 returns – Sterling FILTRATION AND SEPARATION SYSTEMS SGM-250A User Manual

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Water Management Systems and Products

Page 9

2-3 If the Shipment is Not Complete

Check the packing list. The apparent shortage may be intentional.
Back-ordered items are noted on the packing list. You should have:

; Sterling/Sterlco water management system equipment or

chemical treatment products

; Bill of lading
; Packing list
; Operating and Installation packet
; Electrical schematic and panel layout drawings
; Component instruction manuals

Re-inspect the container and packing material to see if you missed
any smaller items during unpacking. Determine that the item was
not inadvertently taken from the area before you checked in the
shipment. Notify Sterling/Sterlco immediately of the shortage.

2-4 If the Shipment is Not Correct

If the shipment is not what you ordered, contact the parts and
service department immediately
at [262] 641-8610. Have the
order number and item number available. Hold the items until you
receive shipping instructions.


2-5 Returns

Important!

Do not return any damaged or incorrect items

until you receive shipping instructions from Sterling/Sterlco.