Southwing NEOVOICE 5 Bluetooth Wireless Headset - Manual (Page 13)

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Problem Suggestions
Headset will not turn on • The Headset battery may be flat. Try recharging the Headset
Pairing is unsuccessful • Try moving the phone and Headset closer together during pairing.
• If pairing to a phone, make sure that the mobile phone is in the correct
Bluetooth mode and is ready to connect to a Headset.
• Some electrical devices such as microwave ovens create a noisy electrical
environmeaway from such devices and try again.
Pairing has succeeded but
calls are not heard in
Headset
• Make sure that your phone is switched on and ready to connect to the
Headset. Check your phone user manual on how to do this.
My Headset stops res-
ponding to button presses
• Ensure that your Headset battery is charged.
• Try resetting your Headset according to the directions given in ‘Resetting
your Headset’
Troubleshooting
Troubleshooting