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Troubleshooting – Sony BRAVIA KDL-46EX4xx User Manual

Page 18

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Troubleshooting

Check whether the 1 (standby) indicator is

flashing in red.

When it is flashing
The self-diagnosis function is activated.

Press 1 on the side of the TV to turn it off,

disconnect the mains lead, and inform your dealer or

Sony service centre.

If the red LED flashes 19 times, please switch off the

set and remove the faulty USB device.

If the red LED flashes 20 times, please switch off the

set and remove the faulty CAM device.

When it is not flashing
1
Check the items in the tables below.
2 If the problem still persists, have your TV

serviced by qualified service personnel.

z

• You can refer to the complete troubleshooting section in

the on-screen instruction manual.

• For further information, please contact Sony Customer

Information Centre at the address or telephone that
appears on the supplied guarantee.

Picture

No picture (screen is dark) and no sound
• Check the aerial/cable connection.

• Connect the TV to the mains, and press 1 on the side of

the TV.

• If the 1 (standby) indicator lights up in red, press "/1.

Only snow and noise appear on the screen
• Check if the aerial is broken or bent.

• Check if the aerial has reached the end of its serviceable

life (three to five years in normal use, one to two years

at the seaside).

060ADD.fm Page 18 Tuesday, January 12, 2010 5:57 PM