beautypg.com

Getting help – Sony PEG-T415 User Manual

Page 212

background image

212

Chapter6

Additional information

Getting Help

Sony offers several support options for your CLIÉ handheld. When you have
questions or trouble, please refer to one of the following for a solution:

Read This First (supplied), Operating Instructions (this guide), and

Add-on Application Guide (supplied) describes how to use your CLIÉ
handheld.

Your Sony CLIÉ Handheld support Web site

http://www.sony.com/peg/support/
Provides the latest information on your CLIÉ handheld. On this Web
site, you will find:

• Frequently Asked Questions (FAQs)
• Online Operating Instructions
• Installation information
• Software updates
• Online knowledge base

The Sony e-mail support service answers your questions by e-mail.

Send your question, and a customer service representative will send you
a reply. You can use the e-mail form at
http://www.sony.com/peg/support/

The Sony fax-back service provides you with answers to commonly

asked questions. You can use this automated service to access a list of
available topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (7669) .

The Sony Customer Information Service Center offers information

about your CLIÉ handheld and other Sony products that work with
your computer. To contact the Sony Customer Information Service
Center, call
1-877-760-SONY (7669) .