Jacuzzi ONDA EC30000 - Manual (Page 16)

W
arranty
Registration Card
n
inety-
d
ay
Parts
o
nly
Limited W
arranty
o
n
a
ccessory(ies)
FZ71000C
This
card
must
be
filled
out
and
returned
to
the
address
printed
on
the
other
side
within
thirty
(30)
days
from
date
of
purchase
in
order
for
this
warranty
to
be
come ef
fective.
Purchaser's
n
ame
__________________________________________
Purchaser's
a
ddress
________________________________________
City
_____________________________
State
______
Zip
_________
d
ate of Purchase
___________________________________________
m
odel
n
ame
______________________________________________
Serial
n
umber
_____________________________________________
d
ealer's
n
ame
_____________________________________________
d
ealer's
a
ddress
___________________________________________
1.
How did you first hear about this Jacuzzi® product?
( )
a
dvertisement ( )
a
rticle in
m
agazine/
n
ewspaper
( )
visited
d
ealer/Plumbing Supplier ( )
yellow Pages
( ) Builder/Plumber/Remodeler ( )
d
ecorator/
a
rchitect
( )
visited Retailer/Home Center Store
( ) W
ord of
m
outh . . . Friend/Relative/
a
cquaintance
( )
o
ther (Please
d
escribe)
________________________________
2.
Who
first
gave
you
specific
information
about
this
product
(specifications,
prices, etc.)?
( )
d
ealer/Plumbing Supplier ( ) Builder ( ) Remodeler
( ) Plumbing Contractor ( ) Retailer/Home Center Store
( )
d
ecorator/
a
rchitect ( )
a
lready Installed
3.
What was the main reason for purchase?
( ) Styling ( ) W
arranty Service ( ) Product Features
( ) Brand
n
ame ( ) Price ( ) Hydrotherapy
( ) Home Resale
_______________________________________
( )
o
ther
_____________________________________________
4.
Who finally decided which product you would buy?
( ) Self ( ) Spouse ( ) Self and Spouse
Together
( )
o
ther Family
m
ember ( )
d
esigner/
a
rchitect
( ) Builder/Plumber/Remodeler ( )
a
lready Installed
5.
Who installed? ( )
a
lready installed/
n
ew Home
( ) Contractor/Plumber when remodeling
( ) Self/Spouse when remodeling
( )
o
ther
_____________________________________________
6.
What is the current market value of this property?
Please estimate $
________________________________________
7.
What is the age of the head of the household?
_____________
years
8.
What other manufacturers did you consider?
( ) Eljer ( ) Lasco ( ) Price Pfister ( )
Aqua Glass
( )
k
ohler ( )
a
merican Standard ( ) Sterling
( )
o
ther (Specify)
______________________________________
9.
How long did you shop before purchasing unit?
( ) 1 day
( )
months - 6 months
( )
- 7 days
( ) 6 months - 1 year
( ) 1 week -
weeks
( ) 1 year -
years
( )
weeks - 4 weeks
( ) +
years
( ) 1 month -
months
10.
a
pproximately how long have you lived in this home?
____________
11.
Please indicate, approximately
, the total annual income of your house
-
hold.
( )
u
p to $
4,999 ( ) $50,000 to $74,999
( ) $
5,000 to $
9,999 ( ) $75,000 to $99,999
( ) $30,000 to $39,999 ( ) $100,000 to $149,999
( ) $40,000 to $49,999 ( ) $150,000 and
a
bove
1
. W
as your purchase process?
( ) V
ery easy ( ) Easy ( ) Difficult ( ) V
ery Difficult
13.
How technically aware were you of the patented Jacuzzi® jet system
prior to your purchase?
( )
n
ot aware ( ) Somewhat aware ( )
very aware
n
inety-
d
ay
Parts
o
nly
Limited W
arranty
o
n
a
ccessory(ies)
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible
for ensuring the unit is free of defect or damage. notices are placed on and in the unit and on the shipping carton advising the installer of this
responsibility. In the event of a problem, the unit must not be installed. The Company is not responsible for failures or damage that could have
been discovered, repaired, or avoided by proper inspection and testing prior to installation.
damage occurring in transit is the responsibility of the carrier. The user or installer muST open the crates and inspect the unit for damage when it
is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing, and an inspection requested. Failure
of the carrier to respond should be reported to the seller and the carrier. Your freight claims should be filed promptly thereafter.
It is the responsibility of the installer, building contractor, or user to provide access for service. The Company is not responsible for any costs
relating to obtaining access for repair. The user shall bear such costs and, if appropriate, must seek recovery from the installer.
damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and damage occurring thereafter
is the responsibility of the user.
Failure of any optional equipment is the sole responsibility of the equipment manufacturer. (options and accessories manufactured by the Com-
pany are warranted for ninety (90) days from the original date of purchase for parts only.)
The distributor or dealer is responsible for knowing local code requirements and notifying the installing contractor and/or user of these require-
ments at the time of purchase. The Company is not responsible for costs to modify any product to obtain any code approval, such as city, county,
or state building codes.
WARRANTY SERVICE
For the customer's benefit, the Company maintains a list of independent service personnel to perform required warranty service repairs. Such
firms are not agents or representatives of the Company and cannot bind the Company by words or conduct.
The Company will provide the warranty service described above when the following conditions have been met: the failure is of the nature or type
covered by the warranty; the user has informed an Authorized Jacuzzi Whirlpool Bath Service Agent or Warranty Service Department Repre-
sentative of the nature of the problem during the warranty period; conclusive evidence (e.g., proof of purchase or installation) is provided to the
foregoing by the user proving that the failure occurred or was discovered within the warranty period; an authorized independent service person
or Company representative has been permitted to inspect the unit during regular business hours within a reasonable time after the problem was
reported by the user.
In order to obtain warranty service, consult your local telephone book for the location of the nearest Jacuzzi Whirlpool Bath authorized Service
agent. describe the problem and the authorized Service agent will inspect the unit and provide the required warranty service.
If you are unable to contact a Jacuzzi Whirlpool Bath authorized Service agent, call or write:
Jacuzzi Whirlpool Bath
Warranty Service department
1455 monte vista avenue
Chino, California 91710
Call: 1-800-88-400
To obtain warranty replacement for factory-installed components or Company supplied options and accessories manufac-
tured and supplied by the Company, call or write the above. Provide a description of the problem and proof of purchase.
you will be instructed how to obtain replacements and where to return, at your expense, the failed component(s), option(s),
or accessory(ies).
all replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced. The
Company's warranty obligation shall be discharged upon tender of replacement or repair. The customer's refusal to accept
the tender terminates the Company's warranty obligation.
JACUZZI WHIRLPOOL BATH
Jacuzzi® is a Federally registered trademark owned by Jacuzzi Inc. ©Copyright 1991 Jacuzzi Whirlpool Bath, FZ71000C • 10-07