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Troubleshooting – JBL EON15 User Manual

Page 14

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Lots of hiss in the sound, the

Improper grain structure

• Make sure that the

mixer controls are at very low

MIC/LINE switch is in the

settings.

LINE (disengaged) position.

• Reduce the level settings

at speaker.

Review the Owner’s Manual for
your mixer and adjust controls
as needed.
• Input sensitivity (gain)
• Channel faders
• Master faders

TROUBLESHOOTING

Symptom

Likely Cause

What to do

No sound

Speaker not connected to active

Verify that speaker is connected

AC power

and that the circuit is on

Power not switched on

Switch on power and verify that
power LED is on

No sound, speaker is connected

Speaker power cable is faulty or

• Re-seat the power cable at

to working AC power but won’t

improperly connected.

both ends.

come on.

• Substitute a known-good

power cable

Blown fuse

• There are no user-serviceable

fuses in the EON15 G2.
Take your speaker to a
competent servicer.

No sound. Speaker comes on.

Signal source (mixer, instrument,

• Check VU meters on the

etc.) is not sending.

source mixer

• Verify that the tape or CD is

playing.

• Use headphones to verify

that the instrument is actually
sending an audio signal

Faulty cables and connections

• Disconnect and re-seat signal

cables.

• Replace suspected cable with

a known-good cable

No sound with microphone

Microphone requires phantom

The EON15 G2 does not supply

connected directly to the MIC/

power

phantom power. Switch to a

LINE 1 input.

dynamic microphone, use a
battery in the microphone (if
possible), use an external
phantom power supply.

Signal sounds distorted and very

Excessive input signal, trying to

• Reduce the output level of

loud, PEAK light is lit most of

exceed the capabilities of the

the source.

the time.

speakers

• Turn down the level controls

on the speaker.

• Use additional EON speakers.

Signal sounds distorted even at

Mixer or other source is

Review the Owner’s Manual for

moderate volumes, PEAK light

overdriven

your mixer and adjust controls

is not lit.

as needed.
• Input sensitivity (gain)
• Channel faders
• Master faders
Once this is done, review the
instructions in the Quick Start
section of this guide.

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