Jensen SMPS-225 - Manual (Page 8)

7
TROUBLESHOOTING GUIDE
Should you experience difficulties in the use of this unit, please refer to the following chart or call
1 800 777 5331 for Customer Service.
SERVICE
Please refer to the instructions on the enclosed warranty card for returning your unit for service.
When returning the unit, please remove batteries to prevent damage to the unit in transit and/or
from possible battery leakage. We are not responsible for batteries returned with the product or
for the cost of replacement.
Distributed by:
SPECTRA - Merchandising International, Inc.
Chicago Industry Tech Park
4230 North Normandy Avenue,
Chicago. IL 60634, U. S. A.
Please have model number ready, for Customer Service, call 1-800-777-5331
Printed in China
Problems Possible Solutions
Unit does not turn on after
switch on the power switch.
1. Make sure the batteries are inserted properly with the correct
polarity as marked inside the compartment.
2. The batteries may be exhausted. Please change all batteries at
the same time.
No sound coming from the
speaker
1. Make sure the volume on the attached player is not set to zero
and also check the connection between the audio input jack and
the external player.
2. Song files on your player may be corrupted. Please download
from your computer again.
3. External player (MP3 or iPod or iPhone) is not on.
4. Check and make sure the audio input cord is not damaged.
Sound is distorted.
1. Decrease the volume of the external player.
2. Sound source from your player is distorted, please download
from your computer again.