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Troubleshooting guide, Service – Jensen SMPS-225 User Manual

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TROUBLESHOOTING GUIDE

Should you experience difficulties in the use of this unit, please refer to the following chart or call

1 800 777 5331 for Customer Service.

SERVICE


Please refer to the instructions on the enclosed warranty card for returning your unit for service.
When returning the unit, please remove batteries to prevent damage to the unit in transit and/or
from possible battery leakage. We are not responsible for batteries returned with the product or
for the cost of replacement.

Distributed by:
SPECTRA - Merchandising International, Inc.
Chicago Industry Tech Park
4230 North Normandy Avenue,
Chicago. IL 60634, U. S. A.
Please have model number ready, for Customer Service, call 1-800-777-5331

Printed in China

Problems

Possible Solutions

Unit does not turn on after

switch on the power switch.

1. Make sure the batteries are inserted properly with the correct

polarity as marked inside the compartment.

2. The batteries may be exhausted. Please change all batteries at

the same time.

No sound coming from the

speaker

1. Make sure the volume on the attached player is not set to zero

and also check the connection between the audio input jack and

the external player.

2. Song files on your player may be corrupted. Please download

from your computer again.

3. External player (MP3 or iPod or iPhone) is not on.

4. Check and make sure the audio input cord is not damaged.

Sound is distorted.

1. Decrease the volume of the external player.

2. Sound source from your player is distorted, please download

from your computer again.