John Lewis 1609 - Manual (Page 31)

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In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
0870 01 07887
They will give you details for your local Service Force
Centre.
Service Force are the appointed national appliance
repair agents responsible for warranty repairs to this
appliance.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance
(found on the rating plate - see picture)
So that you always have these numbers to hand, we
recommend you to make a note of them here.
Model.................................................................................................
PNC...................................................................................................
SN.......................................................................................................
Your washing machine is covered by a 3 year
parts and labour guarantee (see separate
details given at point of sale). Please retain your
purchase receipt safely for the service engineer
to verify the purchase details.
Spare parts
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force
Centre.
Reparirs - After sales service
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