Frequently asked questions, 9300e series – Jabra 9300E User Manual
Page 6
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Q a version of the gn9350e and gn9330e usb is labeled
“ms oc” – What is that?
A These wireless headsets are certified to work with the
Microsoft Office Communicator, which uses a different USB
command set than other soft phones.
Q can i use a gn9300e ms oc product With a different
softphone (such as skype, cisco etc.)?
A It will work – but you will lose the ability of remote taking
and ending calls (=“RCC”, Remote Call Control), as the
command set for Skype (and other softphones) is different
than for MS OC.
Q can i use a gn9350e or gn9300e usb (standard version)
product With a ms oc?
A It will also work – but you again will lose the ability of
remote taking and ending calls (= “RCC”), as the standard
version contains a different USB command set than required
for MS OC.
Q does my softphone support the rcc functionality
from gn9300e?
A Please refer to the compatibility matrix at www.jabra.com
Q my softphone is not listed in the compatibility
matrix at WWW.jabra.com – does this means that
i cannot use my gn9350e or gn9330e usb With this
softphone?
A It means, that your softphone does not give you the RCC
functionality. You will have to take/end calls on your PC,
as the softphone is not able to interpret the button
functionality on the headset.
section 3
3.3: soFtphones/usb
Faq
9300e series
FreQuently Asked Questions
Jabra GN9330e USB