Jensen Hello Kitty KT2024A - Manual (Page 11)

10
TROUBLESHOOTING GUIDE
If you experience difficulties in the use of this music system please check the following or call
1-800-777- 5331 for Customer Service.
Symptom Possible Cause Solution
Noise or sound
distorted on AM or FM
broadcast - Station not tuned properly for AM or
FM.
- FM: FM telescopic antenna is not
extended.
- AM: The bar antenna is not positioned
correctly
- Retune the AM or FM broadcast
station.
- FM: Extend FM telescopic antenna.
- AM: Reposition the unit until the
best reception is obtained.
AM or FM no sound - Unit not in “AM” or “FM” function
mode.
- Volume set at minimum
- Slide Function Switch to “AM” or
“FM” position.
- Increase Volume.
CD player will not play - Unit not in CD function mode.
- CD is not loaded properly.
- If the CD is self-compiled, the media
used may not be compatible with
the player.
- Exhausted battery
- Select CD function mode.
- Load CD with label side up.
- Use better quality blank media and
retest.
- Replace all old batteries.
CD skips while playing - Disc is dirty or scratched. - Wipe CD with clean cloth or use
another disc.
Intermittent sound from
CD player - Dirty or defective disc
- Dirty pick up lens
- Player is subject to excessive shock
or vibration
- Clean or replace the defective disc.
- Use a CD lens cleaning disc to
clean the lens.
- Relocate the player away from
shock or vibration.
Sound appears
distorted at high
volume setting - Volume control is set to maximum.
- Batteries become low - Adjust Volume Control to a lower
comfortable level.
- Replace all the old batteries with
new ones.