Jaguar JJM211099101 - Manual (Page 10)

Jaguar Assistance
10
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In addition:
Jaguar Assistance will provide:
Message service
We can pass on urgent messages to
family, business or friends if your journey
has been delayed due to the
immobilisation of your vehicle.
Parts delivery
If the parts required to repair your vehicle
are not available locally, we will organise
and pay for the despatch of these parts
from elsewhere.
Additional car hire
If your vehicle is being repatriated or has
been left outside of the country in which
you are residing pending completion of
repairs following electrical or mechanical
failure (excluding accident or theft or
incorrect fuel) you may be eligible for a
replacement vehicle.
TERMS AND CONDITIONS OF
COVER
Hire cars
A vehicle will be sourced through one of
the major vehicle rental companies. You
must be able to comply with their
conditions of hire and you will be
responsible for any fuel costs. Insurance
requirements stipulate that you must be
between 25 and 65 years of age. If you are
under 25 or over 65 we will endeavour to
make alternative arrangements, but these
cannot be guaranteed.
Certain endorsements on your licence
may prejudice your eligibility to hire a
vehicle.
Specialist charges
If the recovery of your vehicle requires the
use of specialist equipment as a result of,
for example, a road traffic accident,
multiple wheel theft or vandalism, any
costs incurred will be your responsibility.
These costs may be refundable under the
terms of your motor insurance policy.
Limitations to off road recovery
We reserve the right to charge you for any
costs incurred if your vehicle is disabled
by floods or snow-affected roads, is
embedded in sand or mud or is not easily
accessible.
Release fees
Should your vehicle be stolen or involved
in a road traffic accident and
subsequently recovered by the police,
you will be liable for any release fee
payable before we can remove your
vehicle. These costs may be refundable
under the terms of your motor insurance
policy.