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Troubleshooting guide – Jensen JiSS-115 User Manual

Page 13

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TROUBLESHOOTING GUIDE

If you experience difficulties in the use of this Docking System, please check the following or call
1-800-777-5331 for Customer Service.

Unit does not respond

(no power)

Symptom

Possible Problem

Solution

AC Cord is not plugged properly into

a wall outlet or the connector is not

plugged into the AC Socket on the

back of the System

Re-plug the AC Cord into the wall outlet

and the connector into AC Socket on

the System.

Wall outlet is not functioning.

Plug another device into the same outlet

to confirm the outlet is working.

Noise or sound distorted on

AM or FM broadcast

Station not tuned properly for

AM or FM.

FM: Telescopic antenna is not fully

extended.

AM: The bar antenna is not

positioned correctly

Retune the AM or FM broadcast station.

FM: Fully extend the FM telescopic

antenna.

AM: Reposition the unit until the best

reception is obtained.Undock your iPod.

AM or FM no sound

Unit not in TUNER function mode.

Volume set at minimum

Press Function Button to select TUNER

Increase Volume

Cannot dock iPod

properly

Using a wrong iPod insert

Make sure the dock insert is the proper

fit for your iPod.

iPod is not installed properly.

Remove your iPod from the dock and

check for any obstruction on the

connectors in the dock and on your

iPod, then reseat it in the dock.

iPod does not respond

to the unit.

iPod is not installed properly.

Remove your iPod from the dock and

check for any obstruction on the

connectors in the dock and on your

iPod, then reseat it in the dock.

Your iPod software is too old

Update software on your iPod. For

details, please visit

http://www.apple.com/ipod/download

CD player will not play

Unit not in CD function mode.CD

is installed incorrectly. It the CD is

self-compiled, the media used may

not be compatible with the player.

Select CD function mode.Insert CD with

label side up.Use better quality blank

media and retest.

CD skips while playing

Disc is dirty or scratched.

Wipe CD with clean cloth or use

another disc.

Intermittent sound from

CD Player

Dirty or defective disc

Dirty pick up lens

Player is subject to excessive

shock or vibration

Clean or replace the defective discUse

a CD-lens cleaning disc to clean the

lens

Relocate the player away from shock

or vibration

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

"Made for iPod" means that an electronic accessory has been designed to connect specifically to iPod
and has been certified by the developer to meet Apple performance standards.

Apple is not responsible for the operation of this devise or its compliance with safety and regulatory
standards

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CD814 IPOD JENSEN IM 120V GB CUS13 13

2010/1/12 02:01:53